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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 347004256
Report Date: 05/30/2023
Date Signed: 05/30/2023 04:51:44 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 2525 NATOMAS PARK DR STE 270
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/28/2023 and conducted by Evaluator Sabrina Calzada
PUBLIC
COMPLAINT CONTROL NUMBER: 59-AS-20230328172739
FACILITY NAME:LIVING HEALTHY HOME CARE 2, LLCFACILITY NUMBER:
347004256
ADMINISTRATOR:TITUS POPAFACILITY TYPE:
740
ADDRESS:7612 SOQUEL WAYTELEPHONE:
(916) 628-4412
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95610
CAPACITY:6CENSUS: 6DATE:
05/30/2023
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Titus Popa, Administrator TIME COMPLETED:
04:55 PM
ALLEGATION(S):
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Residents are chemically restrained with medication
Facility staff not fingerprint-cleared
Staff are using drugs while on duty
Facility staff are abusing residents

INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Sabrina Calzada arrived at the facility unannounced to conclude the complaint investigation for the above allegations. LPA met with Titus Popa, Administrator, and explained the purpose of the visit. Also present were staff, Ted Popa and Valerica Popa. LPA observed (3) residents to be watching television in the common area and (3) residents to be in their resident rooms. Currently, there are (3) residents receiving hospice services.

During today's inspection, LPA interviewed Administrator and (2) staff. LPA also confirmed photo ID's for (3) staff present and reviewed ordered medications for (2) residents. Residents were not able to be interviewed due to a diagnosis of Dementia and/or receiving hospice services. During the investigation, LPA also reviewed staffing schedules provided by the facility.

The results of the investigation are as follows:

cont on 9099C(1)..
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Maribeth Senty
LICENSING EVALUATOR NAME: Sabrina Calzada
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 59-AS-20230328172739
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 2525 NATOMAS PARK DR STE 270
SACRAMENTO, CA 95833
FACILITY NAME: LIVING HEALTHY HOME CARE 2, LLC
FACILITY NUMBER: 347004256
VISIT DATE: 05/30/2023
NARRATIVE
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9099C(2).. Allegation: Facility staff are abusing residents. Complaint alleges that staff are abusing residents with no specific details provided.

All staff interviewed stated that no staff has ever been observed to abuse any resident and that all staff are doing a great job in providing care and supervision to residents. Administrator stated there is absolutely no abuse of any kind at the facility, and there has never been an abuse complaint since the business has operated over (20) years. One staff stated that residents have lived at the facility for at least one year and families are very happy with the care being provided.

Based on information obtained, LPA finds the allegation to be UNFOUNDED- means that the allegation is false, could not have happened, and/or is without a reasonable basis.

All allegations were determined to be unfounded.

There are no deficiencies cited and the complaint is being dismissed.

Exit interview. Copy of report provided to Administrator.
SUPERVISORS NAME: Maribeth Senty
LICENSING EVALUATOR NAME: Sabrina Calzada
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 59-AS-20230328172739
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 2525 NATOMAS PARK DR STE 270
SACRAMENTO, CA 95833
FACILITY NAME: LIVING HEALTHY HOME CARE 2, LLC
FACILITY NUMBER: 347004256
VISIT DATE: 05/30/2023
NARRATIVE
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9099C(1). Allegation: Residents are chemically restrained with medication. Complaint alleges that staff are giving residents medication to keep them sleeping.
Staff and Administrator indicated that residents are only given medications for which there is a prescribed physician's order and the Administrator prepares the medications daily. Administrator stated that residents are "never chemically restrained", and he has never seen an instance where a medication is missing. Administrator confirmed that all staff have received required annual and continuing training. LPA observed training documentation to be current and on file for all staff, since staff began working at the facility. LPA also observed current First Aid/CPR training on file for all staff. Medications were reviewed for (2) residents on 5/30/23, and it was determined that medications are being administered as ordered with no discrepancies found. LPA observed hospice residents only to be sleeping or resting in their rooms on 5/30/23.

Based on information obtained, LPA finds the allegation to be UNFOUNDED- means that the allegation is false, could not have happened, and/or is without a reasonable basis.

Allegation: Facility staff not fingerprint-cleared. Complaint alleges that some staff are undocumented and are not finger-print cleared. LPA reviewed staffing records and schedules and confirmed that all staff are finger-print cleared and associated to the facility. In addition, LPA confirmed multiple staff's identity from a photo ID or passport.

Based on information obtained, LPA finds the allegation to be UNFOUNDED- means that the allegation is false, could not have happened, and/or is without a reasonable basis.

Allegation: Staff are using drugs while on duty. Complaint alleges that staff are using drugs while on duty. All staff interviewed stated no staff have ever been under the influence of alcohol or another drug that would prevent them from providing care and supervision to the residents. LPA observed staff to be competently assisting residents and able to perform their jobs on 5/30/23 and during other recent inspections in April 2023 and in January 2023.

Based on information obtained, LPA finds the allegation to be UNFOUNDED- means that the allegation is false, could not have happened, and/or is without a reasonable basis.
cont on 9099C(2)...
SUPERVISORS NAME: Maribeth Senty
LICENSING EVALUATOR NAME: Sabrina Calzada
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3