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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 347004679
Report Date: 05/21/2025
Date Signed: 05/21/2025 03:31:56 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/07/2024 and conducted by Evaluator Cheyenne Ratajczak
COMPLAINT CONTROL NUMBER: 59-AS-20240807092940
FACILITY NAME:GLORIOUS HOMES #1FACILITY NUMBER:
347004679
ADMINISTRATOR:OFFIAH, MICHAEL & WINIFREDFACILITY TYPE:
740
ADDRESS:6901 FRANELA WAYTELEPHONE:
(916) 242-0735
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95621
CAPACITY:6CENSUS: 5DATE:
05/21/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Michael Offiah TIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Facility financially abused resident
INVESTIGATION FINDINGS:
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On 05/21/2025, Licensing Program Manager (LPM) Laura Munoz and Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to deliver final findings to a complaint Community Care Licensing (CCL) received on 08/07/2024. LPM and LPA met with Administrator Michael Offiah and explained the purpose of the visit.

During the course of the investigation, the Department conducted interviews and record review.

Please continue to LIC9099C…
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Cheyenne Ratajczak
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 59-AS-20240807092940
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: GLORIOUS HOMES #1
FACILITY NUMBER: 347004679
VISIT DATE: 05/21/2025
NARRATIVE
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Allegation: Facility financially abused resident

The department conducted file reviews and interviews. Staff #1 (S1) cashed Resident #1 (R1) Personal and Incidental funds and rent check received after R1 passed away. R1 did have a payee, who sent both checks to the facility for services that were not being provided for R1 since they had passed away. R1 passed away 07/20/2023 and both checks were dated in August 2023. S1 financially abused R1 for $1,460.82 ($116 + $1,344.82).

The first check dated 08/01/2023 for $116.00 made payable to R1 for “Personal Expenses” (P&I) was endorsed in R1’s name and cashed at the check cashing store that S1 stated they bring residents to cash their P&I at. The second check dated 08/02/2023 for $1,322.82 made payable to Glorious Care Home 1 and was identifies as “Rent.” The check was endorsed by S1 and deposited into their business bank account.

Based on file review and interviews, the facility sign and cash the checks after R1 had passed. Therefore the preponderance of evidenced standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, are being cited on the attached LIC9099D.

SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Cheyenne Ratajczak
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 59-AS-20240807092940
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: GLORIOUS HOMES #1
FACILITY NUMBER: 347004679
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/21/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/22/2025
Section Cited
CCR
87217(j)(2)
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87217 Safeguards for Resident Cash, Personal Property, and Valuables
(j) Upon the death of a resident, all cash resources, personal property, and valuables of that resident shall immediately be safeguarded.
(2) The executor or the administrator of the estate shall be notified by the licensee, and the cash resources, personal property, and valuables surrendered to said party.
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Licensee is come up with a plan on how they will pay the payee back within the next 30 days. Licensee is to pay back payee service and submit proof to LPA once completed. Additionally Licensee is submit a statement of understating of this regulation.
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This requirement is not met as evidenced by:
Based on interview and file review the facility sign and cash the checks after R1 had passed. This poses an immediate health and safety risk to residents in care. 
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Cheyenne Ratajczak
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3