On 8/30/23 at approximately 1pm Licensing Program Analysts (LPAs) Jennifer Fain and Kesha Lewis arrived at facility unannounced to conduct a case management. LPAs met with Licensee Lani Calagui and explained the purpose of today's visit.
LPA Fain conducted interviews with 2 of 6 clients. Lunch was observed. 4 of 6 clients dined at the table together. One resident ate at the table before the larger group sat down to eat. After lunch residents watched a film, used their phone to watch tv or rested. LPA observed resident kiss staff on the check on walk through the residence. LPA heard staff praised for their care and gentleness.
Resident 2 (R2) stated that family had visited several times since admission to the facility. R2 stated that there were complicated family dynamics and that she had a list of family members that were welcome to visit. Staff 2 (S2) stated that R1 often gets calls that she does not choose to answer.
No Deficiencies were cited.
An exit interview was conducted, and a copy of this report was provided to Licensee.
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