347005427-12-23-2025-59-AS-LMUZ-DPUSX7-20251230131527

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 347005427
Report Date: 12/23/2025
Date Signed: 12/23/2025 03:15:32 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/21/2025 and conducted by Evaluator Angela Hood

COMPLAINT CONTROL NUMBER: 59-AS-20251121083547

FACILITY NAME:	OAKMONT OF FOLSOM		FACILITY NUMBER:	347005427
ADMINISTRATOR:	HILL, ANYSSA		FACILITY TYPE:	740
ADDRESS:	1574 CREEKSIDE DR		TELEPHONE:	(916) 817-4500
CITY:	FOLSOM	STATE: CA	ZIP CODE:	95630
CAPACITY:	88	CENSUS: 72	DATE:	12/23/2025
		UNANNOUNCED	TIME BEGAN:	12:00 PM
MET WITH:	Anyssa Hill, Executive Director		TIME COMPLETED:	02:10 PM

ALLEGATION(S):

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-Facility staff did not maintain infection control of scabies.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Angela Hood arrived at the care home today and met with the Executive Director (ED), Anyssa Hill, to deliver complaint investigation findings regarding the above stated allegation.

During the course of the investigation, LPA conducted interviews and obtained documentation pertinent to the investigation.

Interviews conducted with the ED, Memory Care Director (MCD), and Health Services Director (HSD) indicated that resident (R1) was observed, on November 7, 2025, to have what appeared to be a rash and was seen at urgent care the same day. According to visit summary, dated November 7, 2025, R1 was seen by a physician and was prescribed medication to treat scabies. Interviews with ED, MCD, HSD, and staff (S1 and S2) indicated that R1 was provided the prescription treatment that evening. Interviews indicated that the facility took all environmental precautions ensuring R1's room, clothing, and linens were cleaned. Interviews indicated that staff utilized appropriate personal protective equipment (PPE),
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Maribeth Senty
LICENSING EVALUATOR NAME: Angela Hood
LICENSING EVALUATOR SIGNATURE:	DATE: 12/23/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/23/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 59-AS-20251121083547

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: OAKMONT OF FOLSOM	FACILITY NUMBER: 347005427
	VISIT DATE: 12/23/2025

NARRATIVE

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when necessary, to prevent the spread of scabies. Interviews indicated that memory care residents do not have shared items in their bedrooms, if in a shared room, and that residents utilize locked cabinets to keep their personal belongings. Interview with ED indicated that R1 did not have a roommate until 7-days after the treatment for scabies. Interviews with ED, MCD, and HSC indicated that the facility has been conducting skin checks of all residents in memory care. Interviews with S1 and S2 indicated that, if any observations of skin concerns were made by care staff, they would notify the Med Tech on duty. S1 and S2 indicated that memory care staff have not observed any additional residents exhibiting signs or symptoms of scabies. There have also not been any staff exhibiting signs or symptoms of scabies in the care home.

Interview with ED, MCD, and HSC indicated that R1's responsible party contacted Sacramento County Public Health regarding R1's scabies. Sacramento County Public Health contacted the facility on November 21, 2025 and provided the facility guidance information regarding scabies. The facility also contacted CCLD on November 21, 2025.

Interview with Sacramento County Public Health indicated that they provided the facility with scabies prevention and control information. Sacramento County Public Health provided LPA a copy of the information. Sacramento County Public Health did not express any concerns regarding the steps the facility took to ensure infection control in the facility. However, Sacramento County Public Health indicated that the facility should contact them even if there is one (1) resident that is being treated for suspected scabies to ensure the facility is following the appropriate prevention and control guidance.

According to visit summary, R1 was seen by a physician, on November 19, 2025, and was instructed to continue scabies medication treatment. The physician also performed skin scrapping on R1's left wrist to rule out scabies and fungal infection. The results indicated that there was no fungal infection to date and that the culture will be examined weekly for a total of 28 days incubation. A change in status will result in an updated culture report.

To date the facility does not have any additional suspected cases of scabies. The facility utilized their scabies management policy to maintain infection control in the care home.

Based on interviews conducted and documentation obtained, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is UNSUBSTANTIATED. No deficiencies are being cited. Exit interview conducted. A copy of the report was provided.

SUPERVISORS NAME: Maribeth Senty
LICENSING EVALUATOR NAME: Angela Hood
LICENSING EVALUATOR SIGNATURE:	DATE: 12/23/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/23/2025

LIC9099 (FAS) - (06/04)

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