347005512-2-3-2026-27-AS-LKIG-DR7QRT-20260211112427

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 347005512
Report Date: 02/03/2026
Date Signed: 02/03/2026 01:36:23 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/20/2025 and conducted by Evaluator Michael Bilger

COMPLAINT CONTROL NUMBER: 27-AS-20251020160415

FACILITY NAME:	IVY PARK AT LAGUNA CREEK		FACILITY NUMBER:	347005512
ADMINISTRATOR:	JAMES DIAL		FACILITY TYPE:	740
ADDRESS:	6727 LAGUNA PARK DR		TELEPHONE:	(916) 683-1881
CITY:	ELK GROVE	STATE: CA	ZIP CODE:	95758
CAPACITY:	108	CENSUS: 89	DATE:	02/03/2026
		UNANNOUNCED	TIME BEGAN:	10:15 AM
MET WITH:			TIME COMPLETED:	01:45 PM

ALLEGATION(S):

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Resident was sexually abused while in care.

INVESTIGATION FINDINGS:

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On 2-3-2026 at 10:15am, Licensing Program Analyst (LPA) Michael Bilger arrived unannounced to continue investigation, and to deliver and discuss findings regarding the allegation noted above. LPA met with Administrator Karin Bassi and explained the purpose of the visit. During this investigation, the Department conducted interviews with three residents, three staff members and one additional witness. LPA also reviewed facility file documentation including physician’s report, and individualized service plan pertaining to resident1 (R1). Additionally, LPA reviewed a police report pertaining to the above allegation, and hospital discharge paperwork.

Allegation: Resident was sexually abused while in care. Based on interviews and record reviews it was revealed that on or about 10/16/2025 R1 was sent to a local hospital with symptoms of illness and sore throat. While at the hospital R1 was evaluated and bruising was noted on the vaginal area, and appropriate parties were contacted to report possible sexual abuse.
{Cont. on 9099C}

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Michael Bilger
LICENSING EVALUATOR SIGNATURE:	DATE: 02/03/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 27-AS-20251020160415

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: IVY PARK AT LAGUNA CREEK	FACILITY NUMBER: 347005512
	VISIT DATE: 02/03/2026

NARRATIVE

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After an additional evaluation, it was revealed that there were no signs of sexual or other abuse. Police report reviewed contained additional interviews and outside agency consultation which revealed no indication or substantiated evidence of sexual abuse. Interviews conducted and other documentation reviewed did not reveal any corroborated statements or evidence to suggest sexual abuse occurred while in care.

As a result, the preponderance of evidence standard is not met, and this allegation is UNSUBSTANTIATED. A finding of unsubstantiated means the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted with Administrator, and a copy of this report was provided. Appeal rights and LIC 811 provided.

SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Michael Bilger
LICENSING EVALUATOR SIGNATURE:	DATE: 02/03/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2026

LIC9099 (FAS) - (06/04)

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