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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 360906573
Report Date: 03/19/2025
Date Signed: 05/14/2025 10:25:30 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2025 and conducted by Evaluator Kristina Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20250311124743
FACILITY NAME:VICTOR VALLEY COLLEGE CHILD DEVELOPMENT LABFACILITY NUMBER:
360906573
ADMINISTRATOR:DEYDALIA FRAYDEALFAROFACILITY TYPE:
850
ADDRESS:18422 BEAR VALLEY ROAD #12TELEPHONE:
(760) 245-4271
CITY:VICTORVILLESTATE: CAZIP CODE:
92395
CAPACITY:158CENSUS: 76DATE:
03/19/2025
UNANNOUNCEDTIME BEGAN:
09:53 AM
MET WITH:Annette FranquezTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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1. Staff did not prevent daycare child from causing injury to another child in care.
2. Staff yelled at a child in care.
INVESTIGATION FINDINGS:
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This report is an amendment to the original report dated March 19, 2025. On March 19, 2025, Licensing Program Analyst (LPA), Kris Diaz conducted an unannounced inspection at the facility. LPA was greeted by Center Director, Annette Franquez. The purpose of the visit was to initiate a Complaint Investigation that was received at the Palmdale Regional Office (PRO) on March 11, 2025. At the time of the visit LPA observed 65 children in care (including a Part-day Program for AM and PM attendees) with 32 staff. LPA completed a safety inspection that resulted in zero deficiencies.

During the investigation, LPA gathered documents pertinent to the investigation. Allegation #1 - LPA observed a photo of a small cut that showed the skin raised with no bleeding and the object that may have caused the injury. Interviews revealed the child may have sustained the injury from a laminated picture attached to a popsicle stick when children exchanged the items during storytime. Allegation #2 - Interviews revealed staff do not yell at children in care. No witnesses corroborated the allegations listed above. Cont'd LIC9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kristina Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 03/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 12-CC-20250311124743
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: VICTOR VALLEY COLLEGE CHILD DEVELOPMENT LAB
FACILITY NUMBER: 360906573
VISIT DATE: 03/19/2025
NARRATIVE
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Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are UNSUBSTANTIATED.

Exit interview conducted. LPA read and provided a copy of this report to the Center Director, Annette Franquez. Notice of Site Visit was provided and must be posted for 30 days. Appeal Rights were provided.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kristina Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 03/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/19/2025
LIC9099 (FAS) - (06/04)
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