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13 | On October 23, 2025 Licensing Program Analyst (LPA) Elyse Jones arrived at the facility to complete and deliver findings for a complaint. LPA conducted a tour of the facility inside & outside and census were taken. During the investigation interviews were conducted with available pertinent parties and documentation was collected.
On August 28, 2025 a complaint was received alleging staff spoke to day care children in an inappropriate manner. It was noted a staff member was heard talking inappropriately to a child(ren) in care. During interviews, the staff member admitted to using a higher tone of voice with a sense of urgency in efforts to stop children from running in circles and possibly injuring children sitting on the floor. The staff member denied yelling at children with malicious intent that would result in a child’s Personal Rights being violated. Pertinent parties disclosed the staff member does talk loud and her tone could be perceived as “mean” or “stern”, however, the pertinent parties also disclosed they do not believe there is malicious intent and that the tone is not to create fear or intimidation. A sample of children were interviewed, they did not disclose any information that violated their Personal Rights. |