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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 361880646
Report Date: 02/26/2025
Date Signed: 02/26/2025 04:45:38 PM

Document Has Been Signed on 02/26/2025 04:45 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME:WHISPERING WINDS OF APPLE VALLEY ASSISTED LIVINGFACILITY NUMBER:
361880646
ADMINISTRATOR/
DIRECTOR:
JEFFERY GOLLINARFACILITY TYPE:
740
ADDRESS:11825 APPLE VALLEY ROADTELEPHONE:
(760) 961-1212
CITY:APPLE VALLEYSTATE: CAZIP CODE:
92308
CAPACITY: 116CENSUS: 99DATE:
02/26/2025
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
10:30 AM
MET WITH:Jeff GolliharTIME VISIT/
INSPECTION COMPLETED:
04:45 PM
NARRATIVE
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Licensing Program Analyst (LPA) made an unannounced visit to the facility to conduct a required comprehensive annual inspection. LPA met with Executive Director, Jeff Gollihar, and was granted entry to the facility. The facility is Residential Care Facility for Elderly (RCFE) with a license capacity of (116), and a current census of (99). LPA conducted a general inspection of facility, which included, but was not limited to, the following:

Operation/Physical Plant: Indoor and outdoor passageways were kept free of obstruction. The facility has no swimming pool or similar bodies of water. The facility has sufficient indoor and outdoor space for resident activities and visitors. Outdoor activity space is shaded and protected from traffic. The facility is maintained at a temperature of 74 degrees F. Resident bedrooms were furnished with mattresses, bed linen, night stands, storage space, and bedroom lighting. Resident bathroom equipment were operating in safe and sanitary conditions. Bathrooms were equipped with non-skid flooring and grab rails. The facility is equipped with smoke detectors and carbon monoxide alarms, laundry equipment, covered fireplaces, and telephone service. Resident personal rights, Community Care Licensing complaint poster, Ombudsman poster, evacuation sketch, facility license, planned activities, menus, "oxygen in use" signs were posted in a common area. The facility maintains an infection control plan, disaster and emergency plan, and disaster drill training. The facility maintains a record of resident medications; however, LPA observed resident #1's (R1) insulin medication was stored in their bedroom refrigerator. Review of R1's physician's report reveals R1 is not able to store their own medication. LPA observed laundry detergent kept unlocked in the upstairs laundry area with no staff present. **continued on next page***

SUPERVISORS NAME: Karen Clemons
LICENSING EVALUATOR NAME: Magda Malcore
LICENSING EVALUATOR SIGNATURE: DATE: 02/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 02/26/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: WHISPERING WINDS OF APPLE VALLEY ASSISTED LIVING
FACILITY NUMBER: 361880646
VISIT DATE: 02/26/2025
NARRATIVE
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Food Service: Kitchen and dining areas were maintained cleaned. Cups, plates, and utensils were kept clean and in good condition. Non-perishable and perishable food supply is sufficient for number of residents in care. The facility has a dedicated Special/modified diet list which was observed accessible to kitchen staff.

Care & Supervision: The facility has care staff coverage, 24 hours a day, 7 days a week. All staff working in the facility have criminal record clearance through the Department.

Record Review: LPA reviewed resident files for admission agreements, physician’s reports, appraisals, needs and services plans. LPA reviewed staff files for First Aid/CPR certifications, criminal record clearances, job related training, and health screenings. The Executive Director’s administrator certification is current.

Deficiencies were cited and a technical advisory was issued in accordance with Title 22 of the California Code of Regulations.

An exit interview was conducted where this report was discussed and a copy with appeal rights was provided to the Executive Director at the conclusion of the visit.

SUPERVISORS NAME: Karen Clemons
LICENSING EVALUATOR NAME: Magda Malcore
LICENSING EVALUATOR SIGNATURE:

DATE: 02/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/26/2025
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 02/26/2025 04:45 PM - It Cannot Be Edited


Created By: Magda Malcore On 02/26/2025 at 04:18 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

FACILITY NAME: WHISPERING WINDS OF APPLE VALLEY ASSISTED LIVING

FACILITY NUMBER: 361880646

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 02/26/2025

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
87309(a)
Storage Space and Access
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on LPA observations, the licensee did not comply with the section cited above by not maintaining laundry detergent locked, unattended and inaccessible to persons in care; which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 02/27/2025
Plan of Correction
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During today's visit, The laundry detergent was removed from the laundry area.
Type A
Section Cited
CCR
87465(h)(2)
Incidental Medical and Dental Care Services
(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on LPA observations, the licensee did not comply with the section cited above by not maintaining resident's prescribed medication centrally stored, locked and inaccessible to persons in care; which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 02/27/2025
Plan of Correction
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During today's visit, medication was removed from resident's refrigerator and stored in the medication room.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Karen Clemons
LICENSING EVALUATOR NAME:Magda Malcore
LICENSING EVALUATOR SIGNATURE:
DATE: 02/26/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 02/26/2025


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