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13 | Licensing Program Analyst (LPA) Crystal Colvin arrived to initiate an investigation into the above complaint allegations. LPA Colvin met with Substitute Administrator Yusef Nofal. LPA Colvin advised Yusef of the purpose of the visit.
Regarding allegation "The facility smells malodorous": Throughout the investigation, LPA Colvin interviewed several residents at the facility regarding their opinion on the smell of the facility. Almost all residents denied any unpleasant smell at the facility. During today's inspection, LPA Colvin toured numerous parts of the facility, including common areas and several resident bedrooms, and did not observe any malodorous scent. Therefore, based on interviews and LPA Colvin's observations, the allegation of "The facility smells malodorous" is UNSUBSTANTIATED.
A finding of UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.
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