<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 361880786
Report Date: 03/02/2022
Date Signed: 08/14/2025 12:46:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/26/2022 and conducted by Evaluator Javier Prieto
COMPLAINT CONTROL NUMBER: 18-AS-20220126121631
FACILITY NAME:SOMERFORD PLACE-REDLANDSFACILITY NUMBER:
361880786
ADMINISTRATOR:TURNER, DANICA JFACILITY TYPE:
740
ADDRESS:1319 BROOKSIDE AVENUETELEPHONE:
(909) 793-9500
CITY:REDLANDSSTATE: CAZIP CODE:
92373
CAPACITY:75CENSUS: DATE:
03/02/2022
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Melissa Talley, Memory Care DirectorTIME COMPLETED:
12:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Lack of supervision resulted in resident sustaining injuries while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to concluded a complaint investigation regarding the above allegation. LPA Prieto met with Memory Care Director Melissa Talley and explained the elements of the complaint.

Allegation #1 - LPA interviewed staff #1, S2, S3 S4, S5, S6. All staff interviewed stated that they did not observe any injuries on resident #1 (R1) during their routine cleaning, bathing and/or daily care of R1. LPA toured the inside of the facility and found it to be clean and free from clutter. LPA Prieto also interviewed R1, who could not express any concerns or any lack of care on her behalf due to R1s diagnosis. LPA Prieto did not observe any injuries on R1 during interview.

Based on the information obtained there is not enough evidence to support the allegation made in this complaint. Thereforre the allegation is deemed UNSUBSTANTIATED at this time.This report was signed by LPA Prieto and Administrator Talley and a copy was left at the facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Clemons
LICENSING EVALUATOR NAME: Javier Prieto
LICENSING EVALUATOR SIGNATURE:

DATE: 03/02/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/02/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1