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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364804252
Report Date: 03/25/2021
Date Signed: 03/25/2021 01:34:52 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/29/2021 and conducted by Evaluator Carlos Martinez
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20210129164917
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
364804252
ADMINISTRATOR:GARNATZ, KRISTENFACILITY TYPE:
840
ADDRESS:1730 E. WASHINGTON STREETTELEPHONE:
(909) 824-1004
CITY:COLTONSTATE: CAZIP CODE:
92324
CAPACITY:96CENSUS: 49DATE:
03/25/2021
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Kristen Garnatz, Center DirectorTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Facility staff are co-mingling children
INVESTIGATION FINDINGS:
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Due to COVID-19, Licensing Program Analyst (LPA), Carlos Martinez, conducted a Tele-inspection with Kristen Garnatz, Center Director, via Facetime to deliver the findings for the above referenced allegation.


It was alleged that the facility was moving children around and co-mingling within the day-care programs, however, LPA Martinez was unable to corroborate allegation. During course of investigation, LPA Martinez toured physical plant via Facetime, took census, and ensured the classrooms were adequately staffed. According to interviews conducted, there was (1) child who was moved from one classroom to another, however, the child was moved within the same program and/or age group. Further investigation revealed that the child was switched within the day-care's distance learning program in order to help the child receive additional help with school. Therefore, based on the information gathered, the allegation that the facility is co-mingling children is UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Carlos Martinez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20210129164917
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 364804252
VISIT DATE: 03/25/2021
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted. A copy of this report was provided to the Director.

This report must be made available for public review for 3 years upon request.
SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Carlos Martinez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2021
LIC9099 (FAS) - (06/04)
Page: 4 of 4