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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364807190
Report Date: 05/29/2026
Date Signed: 05/29/2026 10:25:49 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/20/2026 and conducted by Evaluator Hanna Cha
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20260420152640
FACILITY NAME:ROMERO FAMILY CHILD CAREFACILITY NUMBER:
364807190
ADMINISTRATOR:ROMERO, TINAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 247-7772
CITY:APPLE VALLEYSTATE: CAZIP CODE:
92307
CAPACITY:14CENSUS: 0DATE:
05/29/2026
UNANNOUNCEDTIME BEGAN:
09:54 AM
MET WITH:TIME COMPLETED:
10:30 AM
ALLEGATION(S):
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The Licensee engaged in Conduct Inimical to the Safety and Welfare of the People of the State of California
INVESTIGATION FINDINGS:
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On 05/29/26, at approximately 9:55 a.m., Licensing Program Analyst (LPA) Hanna Cha conducted a subsequent complaint investigation visit to deliver the findings regarding the above allegation. Upon arrival, LPA knocked on the facility door; however, no one answered. LPA did not hear any children inside the facility.
The investigation into the above allegation was conducted by the Department’s Investigation Bureau. The investigation included a review of supporting documents obtained from the San Bernardino County Sheriff’s Department.

The investigation determined that on or about 04/16/26, the licensee was arrested by the San Bernardino County Sheriff’s Department and charged with Penal Code 653f(b) for solicitation to commit murder.
Based on records review and interviews conducted by the San Bernardino County Sheriff’s Department, which was shared with the Department, the preponderance of evidence standard has been met. Therefore, the above allegation has been substantiated.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Hanna Cha
LICENSING EVALUATOR SIGNATURE:

DATE: 05/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/29/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20260420152640
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: ROMERO FAMILY CHILD CARE
FACILITY NUMBER: 364807190
VISIT DATE: 05/29/2026
NARRATIVE
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The facility was cited Type A deficiency in accordance with the California Code of Regulations Title 22 Division 12 Section 102402(a)(3). See Facility Evaluation Report LIC 809-D for deficiency cited.

The licensee was advised upon receiving this report, the report must be posted along with the notice of site visit for 30 days for parents to view. The licensee must inform the parents/guardians of children in care at the facility and parents/guardians of children newly enrolled at the facility during the next 12 months via LIC 9224 Acknowledgement of Receipt of Licensing Reports.

An exit interview was conducted with the licensee, and a copy of this report was provided along with the appeal rights. A copy of the Complaint Investigation Report LIC9099 and LIC9099D was emailed to the licensee.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Hanna Cha
LICENSING EVALUATOR SIGNATURE:

DATE: 05/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/29/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 12-CC-20260420152640
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: ROMERO FAMILY CHILD CARE
FACILITY NUMBER: 364807190
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/29/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/01/2026
Section Cited
CCR
102402(a)(3)
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102402(a)(3) Conduct in the operation or maintenance of a family day care home which is inimical to the health, morals, welfare, or safety of ... facility or the people of the State of California.
This requirement was not met as evidenced by:
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The Department is pursuing revocation of the facility license.
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Based on evidence obtained by the San Bernardino County Sheriff’s Department, on 04/16/26, the licensee was arrested and charged with Penal Code 653f(b) for solicitation to commit murder. This poses an immediate health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Hanna Cha
LICENSING EVALUATOR SIGNATURE:

DATE: 05/29/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/29/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3