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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364807305
Report Date: 11/19/2024
Date Signed: 11/19/2024 12:12:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/15/2024 and conducted by Evaluator Sherell Braddock
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20241015091950
FACILITY NAME:ROBINSON FAMILY CHILD CAREFACILITY NUMBER:
364807305
ADMINISTRATOR:ROBINSON, LEOLAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 247-6612
CITY:APPLE VALLEYSTATE: CAZIP CODE:
92307
CAPACITY:14CENSUS: 2DATE:
11/19/2024
UNANNOUNCEDTIME BEGAN:
11:44 AM
MET WITH:Leola Robinson TIME COMPLETED:
12:20 PM
ALLEGATION(S):
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Licensee yelled at day care child in care.
INVESTIGATION FINDINGS:
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On Tuesday, November 19, 2024 Licensing Program Analysts (LPAs) Braddock and Del Mundo conducted an unannounced complaint inspection to deliver findings on the above allegations. LPA met with licensee, ROBINSON, LEOLA, and toured the facility. At the time of the visit, there were 2 children present with 2 staff.

During the investigation, LPA conducted confidential interviews, reviewed facility files and records, and obtained documents pertinent to the investigation. The evidence gathered revealed there was not enough evidence to corroborate that Licensee yelled at day care child in care.

Based on information obtained, and LPA observations this allegation is deemed Unsubstantiated. An Unsubstantiated finding means, the allegation may have happened or are valid, but there is not a preponderance of evidence to prove or disprove that the alleged violation occurred.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Sherell Braddock
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20241015091950
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: ROBINSON FAMILY CHILD CARE
FACILITY NUMBER: 364807305
VISIT DATE: 11/19/2024
NARRATIVE
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This inspection was conducted in person. LPAs read the report with Licensee, Leola Robinson and provided a copy of the report, Appeal Rights, and a Notice of Site Visit was given and must be posted for 30 days. Exit interview conducted.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Sherell Braddock
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2