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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364815015
Report Date: 08/06/2025
Date Signed: 08/06/2025 09:57:53 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/20/2025 and conducted by Evaluator Aman Lama
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20250620082711
FACILITY NAME:ARCHIBALD RANCH CHRISTIAN PRESCHOOLFACILITY NUMBER:
364815015
ADMINISTRATOR:LAURA O'BRIENFACILITY TYPE:
850
ADDRESS:13344 SOUTH ARCHIBALD AVENUETELEPHONE:
(909) 947-2722
CITY:ONTARIOSTATE: CAZIP CODE:
91762
CAPACITY:111CENSUS: 23DATE:
08/06/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Brenda Limon Alfaro, site director TIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Staff handled child in a rough manner
Staff did not allow child to have water during outside play
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Aman Lama arrived at the facility to conclude a complaint investigation regarding the above allegations received by the department on 06/20/2025. A previous inspection was conducted on 06/25/2025 as part of this investigation.
LPA was given access to the facility by a parent walking out after drop off. LPA was met with Cynthia Brewer, pastor who stated the site director, Brenda Limon Alfaro should be in shortly. LPA discussed the purpose of today’s visit, toured the faciltiy and took census. LPA later met with the director to further discuss the complaint allegations and to deliver the findings.

During the investigation, LPA made observations, reviewed documentation and conducted interviews with pertinent parties. It was alleged, (1) staff handled a child in a rough manner, and (2) staff did not allow a child to have water during outside play.
The following information was collected during the investigation:
SEE LIC9099C…………
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 09-CC-20250620082711
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: ARCHIBALD RANCH CHRISTIAN PRESCHOOL
FACILITY NUMBER: 364815015
VISIT DATE: 08/06/2025
NARRATIVE
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It was alleged that a staff member handled a child in a rough manner by elbowing the child. LPA interviewed all pertinent parties, including staff. During interviews with all pertinent parties, there was conflicting information provided about whether a staff member elbowed a child.

A second allegation stated that staff did not allow children to have water during outside play. LPA interviewed all pertinent parties, including staff. During interviews with pertinent parties, it was disclosed that a staff member had asked a child to put their water bottle down to talk about a conflict between them and another child; however, there was conflicting information about whether the child was denied water.

Based on interviews conducted, there is conflicting information from what has been alleged; therefore, the allegations are UNSUBSTANTIATED. A finding of unsubstantiated means although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove the allegations occurred.

An exit interview was conducted with the director, Brenda Limon Alfaro. Appeal Rights were discussed and issued, a copy of this report was provided, and a Notice of Site (NOS) Visit was issued.

The Notice of Site Visit (LIC9213) shall be posted where the parent/guardian of children enter and exit the facility and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report must be made available for the next three years.

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2025
LIC9099 (FAS) - (06/04)
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