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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364815015
Report Date: 11/13/2025
Date Signed: 11/13/2025 03:33:38 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/06/2025 and conducted by Evaluator Aman Lama
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20251106153340
FACILITY NAME:ARCHIBALD RANCH CHRISTIAN PRESCHOOLFACILITY NUMBER:
364815015
ADMINISTRATOR:LAURA O'BRIENFACILITY TYPE:
850
ADDRESS:13344 SOUTH ARCHIBALD AVENUETELEPHONE:
(909) 947-2722
CITY:ONTARIOSTATE: CAZIP CODE:
91762
CAPACITY:111CENSUS: 42DATE:
11/13/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Agatha KolendaTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Day care does not have a qualified director
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Aman Lama arrived at the center to initiate a complaint investigation regarding the above allegation. LPA met with the facility representative, Agatha Kolenda and stated the purpose of the visit. LPA toured the facility, took census, made observations, reviewed records and conducted interviews. LPA later met with the facility representative, Agatha Kolenda to deliver findings.
During the complaint investigation, it was disclosed that the director's last day at the center was 10-21-2025. The department was not informed of this information, nor was there a qualified staff present at the center. Therefore based on LPAs own observations, documentation collected, and interviews conducted with pertinent parties, the department has determined the preponderance of evidence standard had been met, therefore the above allegation is found to be SUBSTANTIATED, according to the California Code of Regulations, Title 22, Division 12. -See LIC809D for deficiencies cited.
An exit interview was conducted, and a copy of this report and Notice of Site (NOS) Visit was provided to the facility representative, Agatha Kolenda. Upon request, this report must be made available to the public for three years.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20251106153340
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: ARCHIBALD RANCH CHRISTIAN PRESCHOOL
FACILITY NUMBER: 364815015
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/17/2025
Section Cited
CCR
101212(b)
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(b) The name of the child care center director, and any fully qualified teacher(s) designated to act in the child care center director's absence, shall be reported to the Department within 10 days of a change of child care center director or designee(s). This was not met as evidenced by:
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Facility representative agrees to submit a written plan detailing their next steps to come into compliance with this regulation. This is due to LPA Lama no later than the POC due date.
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Day care does not have a qualified director, no did they report to the department within 10 days of a change of a child care center director or designee(s). This poses a potential health and safety risk to persons in care.
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Type B
11/17/2025
Section Cited
CCR
101215.1(b)
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(b) All child care centers shall have a director. This was not met as evidenced by: The day care center does not have a qualified director. This poses a potential health and safety risk to persons in care.
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Facility representative agrees to submit a written plan detailing their next steps to come into compliance with this regulation. This is due to LPA Lama no later than the POC due date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2