364815015-1-12-2026-09-CC-GSEA-DQCVCL-20260115151915

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364815015
Report Date: 01/12/2026
Date Signed: 01/12/2026 10:32:20 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/06/2025 and conducted by Evaluator Aman Lama

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20251106153340

FACILITY NAME:	ARCHIBALD RANCH CHRISTIAN PRESCHOOL		FACILITY NUMBER:	364815015
ADMINISTRATOR:	LAURA O'BRIEN		FACILITY TYPE:	850
ADDRESS:	13344 SOUTH ARCHIBALD AVENUE		TELEPHONE:	(909) 947-2722
CITY:	ONTARIO	STATE: CA	ZIP CODE:	91762
CAPACITY:	111	CENSUS: 29	DATE:	01/12/2026
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Laura O'Brien, facility representative		TIME COMPLETED:	10:45 AM

ALLEGATION(S):

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Staff did not prevent day care children from crying excessively.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Aman Lama arrived at the facility to conclude a complaint investigation regarding the above allegation received by the department on 11/06/2025. A previous inspection was conducted on 11/13/2025 as part of this investigation.

LPA was met with the facility representative, Laura O'Brien. LPA discussed the purpose of today’s visit, toured the facility and took census. LPA later met with the facility representative to further discuss the complaint allegation and to deliver the findings.

During the investigation, LPA made observations, and conducted interviews with pertinent parties. It was alleged, staff did not prevent day care children from crying excessively.

The following information was collected during the investigation:
SEE LIC9099C…………

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:	DATE: 01/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20251106153340

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: ARCHIBALD RANCH CHRISTIAN PRESCHOOL	FACILITY NUMBER: 364815015
	VISIT DATE: 01/12/2026

NARRATIVE

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It was alleged that staff did not prevent day care children from crying excessively. LPA interviewed pertinent parties, and made her own observations. During interviews with pertinent parties, there was conflicting information provided about whether staff prevent day care children from crying excessively. Furthermore, LPA observed a child crying in a classroom who was being tended to, but also given space to cry freely.

Based on interviews conducted, there is conflicting information from what has been alleged; therefore, the allegation is UNSUBSTANTIATED. A finding of unsubstantiated means although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove the allegations occurred.

An exit interview was conducted with the facility representative, Laura O'Brien. Appeal Rights were discussed and issued, a copy of this report was provided, and a Notice of Site (NOS) Visit was issued.

The Notice of Site Visit (LIC9213) shall be posted where the parent/guardian of children enter and exit the facility and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report must be made available for the next three years.

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:	DATE: 01/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2026

LIC9099 (FAS) - (06/04)

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