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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 364816954
Report Date: 02/26/2025
Date Signed: 02/26/2025 12:01:39 PM

Document Has Been Signed on 02/26/2025 12:01 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME:TENDER CARE FOR KIDSFACILITY NUMBER:
364816954
ADMINISTRATOR/
DIRECTOR:		CARMEN WEBBFACILITY TYPE:
840
ADDRESS:525 NORTH DEARBORN STREETTELEPHONE:
(909) 793-4885
CITY:REDLANDSSTATE: CAZIP CODE:
92374
CAPACITY: 40TOTAL ENROLLED CHILDREN: 24CENSUS: 0DATE:
02/26/2025
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
09:30 AM
MET WITH:Carmen Webb, DirectorTIME VISIT/
INSPECTION COMPLETED:
12:10 PM
NARRATIVE
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On 02/26/2025, Licensing Program Analyst (LPA) Raymond Moorehead arrived at the facility to conduct a case management visit. LPA met with Director Carmen Webb and took a tour/census of the facility. A case management visit is being conducted in response to the receipt of an Unusual Incident Report (UIR) from the facility. The UIR was received by the licensing agency on 01/30/2025, as the incident was self-reported.

The UIR documented an incident where a child reportedly was left outside of the facility after being picked up from school.

During today's visit, LPA investigated the incident. Pertinent individuals were interviewed, documentation was obtained, and the facility's new pick up procedures were reviewed by LPA. The following was disclosed. It was reported that subject child was left inside of the pick up van after all children got out and entered the facility. Further, it was reported that the subject child got out of the van and knocked on the the facility's front door until he was let in by a staff member. It was stated the subject teacher responsible for the incident has since been terminated from employment at the facility.

Further, LPA interviewed the subject child. The subject child was able to demonstrate how they got out of the van and went to knock on the facility's front door. LPA observed the front entrance area of the school, in which the subject child was located at the time of the incident that took place. Please note that the parking lot and the entrance to the facility is separated by a fence/gate.

At the conclusion of the visit, it was determined that the child was left alone outside of the facility and without supervision. Further, it was determined that the child was safe and brought back to their classroom once they were discovered. However, since the child was without constant visual supervision for a brief period of time, the facility has been cited for Title 22 Regulation 101229 (a)(1) "Responsibility for Providing Care and Supervision". See LIC 809-D for cited deficiency.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE: DATE: 02/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 02/26/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: TENDER CARE FOR KIDS
FACILITY NUMBER: 364816954
VISIT DATE: 02/26/2025
NARRATIVE
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As of 01/30/2025, the following new procedures were implemented by the facility. The facility added a new check-in log for van pick ups, after they arrive at the facility. The facility also added a pick up list in each van, which includes the designated drivers and students; per the school that they are being picked up from. This pick up list only marks who enters the van. Further, the facility also implemented planning into their pick up procedure. For this, the facility now provides a calendar for parents/authorized representatives, where they communicate regarding days where a after school pick up is not needed. The facility also implemented a teacher communication log that states who has been picked up. Lastly, the facility has implemented a new log that is inside the classroom of the children that get picked up. This log documents each child that has arrived at the facility.

A Civil Penalty of $500.00 for Absence of Supervision has been assessed during this inspection. Payment is due when billed and the check or money order shall be made payable to the “California Department of Social Services”. You will receive an invoice in the mail. Do not send money until you receive your invoice. Do not send cash.

LPA informed Director that this report dated on 02/26/2025 documents 1 Type A Citation. Any Type A citation shall be posted for 30 consecutive days as there was an immediate risks to the health, safety, or personal rights of children in care.

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.



Also, LPA informed the Director to provide a copy of this licensing report dated 02/26/2025 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

LPA conducted an exit interview with Carmen Webb, Director and provided a copy of this report. A Notice of Site Visit was issued and must remain posted for the next 30 days.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:

DATE: 02/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/26/2025
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Document Has Been Signed on 02/26/2025 12:01 PM - It Cannot Be Edited


Created By: Raymond Moorehead On 02/26/2025 at 10:31 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: TENDER CARE FOR KIDS
FACILITY NUMBER: 364816954

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/26/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/27/2025
Section Cited
CCR
101229(a)(1)

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101229 - Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation.
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Plan of correction was completed and implemented for the facility on 01/30/2025.
Several new proceedures were implemented at the facility. The new procedures includes new child check-in logs, calender planning with parents, and communication logs for teachers.
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This requirement is not met as evidenced by:

Based on interviews conducted, it was determined that the subject child was left in the facilty's van after being picked up from school.
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Further, the teacher responsible for the incident has been terminated from employment at the facility as a result of the incident.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Aaron Ross
LICENSING EVALUATOR NAME:Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:
DATE: 02/26/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 02/26/2025


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