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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364819502
Report Date: 12/15/2023
Date Signed: 12/15/2023 11:58:17 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/02/2023 and conducted by Evaluator Babatunde Ibitoye
COMPLAINT CONTROL NUMBER: 12-CC-20231002120617
FACILITY NAME:KIDS AND CARE PRESCHOOL AND DAY CARE CENTERFACILITY NUMBER:
364819502
ADMINISTRATOR:CLAUDIA VALENZUELA GARCIAFACILITY TYPE:
850
ADDRESS:9560 I AVETELEPHONE:
(760) 956-5000
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:60CENSUS: 45DATE:
12/15/2023
UNANNOUNCEDTIME BEGAN:
11:06 AM
MET WITH:Katrina HendersonTIME COMPLETED:
12:07 PM
ALLEGATION(S):
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STAFF INAPPROPRIATELY GRABBED CHILD BY THE ARM
STAFF HIT CHILD IN THE BACK WITH A CHAIR
STAFF DID NOT REPORT INCIDENT TO PARENT
INVESTIGATION FINDINGS:
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On 12/15/2023, Licensing Program Analyst (LPA) Babatunde Ibitoye conducted an unannounced follow-up complaint inspection at Kids and care and met with the Director Katrina Henderson .The purpose of the inspection was to deliver the complaint finding for the above complaint allegations.

During today’s visit, LPA observed 45 pre-school children present with 4 Teacher.
During the course of the investigation of this complaint, LPA conducted interviews with all parties involved and obtained the facility's children's roster.

Based on evidence obtained the interviews and the documents reviewed revealed conflicting statements regarding the allegations that staff Inappropriately grabbed child by arm,staff hit child in the back with a chair,staff did not report incident to parent . Currently, there is no preponderance of evidence to prove or disprove the allegations.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Babatunde Ibitoye
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20231002120617
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: KIDS AND CARE PRESCHOOL AND DAY CARE CENTER
FACILITY NUMBER: 364819502
VISIT DATE: 12/15/2023
NARRATIVE
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Therefore, based on the information obtained, the department finds the above allegations is deemed unsubstantiated.
An exit interview was conducted, and a copy of this report was provided to the Director Katrina Henderson along with a Notice of Site Visit and Appeal Rights.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Babatunde Ibitoye
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2