364819502-1-15-2025-12-CC-CYAS-DD56PS-20250120195933

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364819502
Report Date: 01/15/2025
Date Signed: 01/15/2025 02:45:41 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/05/2024 and conducted by Evaluator Kuliema Calloway

COMPLAINT CONTROL NUMBER: 12-CC-20241105105611

FACILITY NAME:	KIDS AND CARE PRESCHOOL AND DAY CARE CENTER		FACILITY NUMBER:	364819502
ADMINISTRATOR:	CLAUDIA VALENZUELA GARCIA		FACILITY TYPE:	850
ADDRESS:	9560 I AVE		TELEPHONE:	(760) 956-5000
CITY:	HESPERIA	STATE: CA	ZIP CODE:	92345
CAPACITY:	60	CENSUS: 34	DATE:	01/15/2025
		UNANNOUNCED	TIME BEGAN:	02:10 PM
MET WITH:	Katrina Henderson		TIME COMPLETED:	02:45 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Allegation #1- Facility staff are not implementing proper cleaning practices.
Allegation #2- Children in care are exposed to hazards due to facility renovations.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On January 15, 2025, Licensing Program Analyst (LPA) Calloway made an unannounced inspection to the above facility. The purpose of the inspection was to deliver findings regarding the above allegations. LPA met with the Site Director who granted access. LPA and Director toured the facility and observed thirty-four preschool children napping and five staff in care.
During the investigation, LPA conducted confidential interviews with all relevant parties involved. Allegation #1- LPA did not observe the staff cleaning the facility during the inspection, the kitchen, classrooms, outside area, and bathrooms were clean. Based on observation and interviews the staff are cleaning the classrooms while the children are napping, and then clean the entire facility using multiple cleaning supplies once the children have gone home for the day. The evidence does not corroborate with the allegation. Allegation #2- LPA observed the construction materials inside the facility, an exposed ceiling inside the orange classroom, and a missing vent cover on the main floor ceiling which indicated there was a renovation project being conducted.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:	DATE: 01/15/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 12-CC-20241105105611

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: KIDS AND CARE PRESCHOOL AND DAY CARE CENTER	FACILITY NUMBER: 364819502
	VISIT DATE: 01/15/2025

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Based on observation and interviews the renovations were being conducted after the hours the daycare was operating and there were no reports of children being ill during the time frame the renovation occurred and the orange classroom was not being used. The evidence does not corroborate with the allegation. Therefore, both the above allegations are Unsubstantiated, meaning the allegations may have happened or are valid, but there is not a preponderance of the evidence to prove the alleged violations occurred.

An exit interview was conducted, and a copy of this report was read, a Notice of Site Visit, and this report were provided to Katrina Henderson, Site Director, at the facility. A Notice of Site Visit must remain posted for 30 days. Removal of the posting is subject to a $100 civil penalty.

SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:	DATE: 01/15/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2025

LIC9099 (FAS) - (06/04)

Page: 2 of 2