<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364819707
Report Date: 06/20/2024
Date Signed: 06/20/2024 01:36:07 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/13/2024 and conducted by Evaluator Carol Heath
COMPLAINT CONTROL NUMBER: 12-CC-20240613090622
FACILITY NAME:ABOUHOUR FAMILY CHILD CAREFACILITY NUMBER:
364819707
ADMINISTRATOR:ABOUHOUR, REHABFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 948-6599
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:14CENSUS: 7DATE:
06/20/2024
UNANNOUNCEDTIME BEGAN:
09:49 AM
MET WITH:Rehab AbouhourTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Uncleared adult on the premises
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 6/20/2024 at 9:49 AM, Licensing Program Analysts (LPA) Carol Heath and Crystal Ali initiated a complaint investigation at the Abouhour Family Child Care Home and met with the Licensee, Rehab Abouhour. During today’s visit, LPA observed 7 childcare children (Aged 2 to 10 years) with the licensee and her assistant (Husband, Mohammad Awad). During the inspection, the licensee’s two (2) daughters are home and the son is not home (working).
According to the licensee, the family members include five (5) adults (licensee, licensee spouse, adult son, and two (2) adult daughters and no young children. The days/hours of operation are currently 24 hours, Monday through Sunday. The days/hours of operation are currently 24 hours, Monday through Sunday. The licensee updated her facility hours (LIC 279) and Declaration to change the daycare hour. The purpose of the inspection is to inform the Licensee that an investigation is being conducted regarding the above allegations.
After interviewing the licensee and reviewing the Guardian, only three adults are associated with the facility. One daughter’s fingerprints are still in process. One son does not have his fingerprints and is not associated with the facility.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20240613090622
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: ABOUHOUR FAMILY CHILD CARE
FACILITY NUMBER: 364819707
VISIT DATE: 06/20/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Based on the information obtained, the licensee’s son and daughter do not have their fingerprints cleared and associated with the facility. Therefore, based on the information obtained, there is a preponderance of evidence to provide that the licensee failed to meet the Title 22 Regulation. Therefore, the above allegation is Substantiated.

Type A deficiency is being cited (See LIC 9099D), and a civil penalty of $500 x 2 = $1000 will be assessed today.

The licensee was informed that upon receipt of this report, the Licensee shall post the Notice of Site Visit and any Licensing report documenting a type “A” deficiency. The report and the Notice of Site Visit shall be posted for 30 consecutive days.

Failure to maintain posting as required will result in an immediate $100 civil penalty. A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). The Acknowledgement of Receipt LIC 9224 form must be maintained in each child’s file immediately upon receipt from the parent. Licensee was provided with a copy of the Acknowledgement of Receipt of Licensing Reports (LIC 9224)

An exit interview was conducted, and the report was reviewed with the licensee, Rehab Abouhour and the assistant Mohammad Awad.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20240613090622
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: ABOUHOUR FAMILY CHILD CARE
FACILITY NUMBER: 364819707
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/20/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/20/2024
Section Cited
CCR
102370(d)(1)
1
2
3
4
5
6
7
102370 Criminal Record Clearance
(a) Prior to the Department issuing a license, the applicant(s) and all adults residing in the home shall obtain a California criminal record clearance or exemption.This requirement is not met as evidence by:
1
2
3
4
5
6
7
The licensee will have the son and daughter complete Live Scan by 6/21/2024. The son will not be in the home during daycare hours and the daughter will stay with friend. Once both fingerprints are cleared, the son and daughter can move back into the home.
8
9
10
11
12
13
14
Based on interviews and record review, the
licensee did not ensure a criminal reocrd
clearance was for her granddaughter and son, which poses an immediated Health, Safety or Personal Rights risk to persons in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3