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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364819707
Report Date: 02/04/2025
Date Signed: 02/04/2025 10:10:27 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/29/2024 and conducted by Evaluator Crystal Ali
COMPLAINT CONTROL NUMBER: 12-CC-20241029115517
FACILITY NAME:ABOUHOUR FAMILY CHILD CAREFACILITY NUMBER:
364819707
ADMINISTRATOR:ABOUHOUR, REHABFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 948-6599
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:14CENSUS: 4DATE:
02/04/2025
UNANNOUNCEDTIME BEGAN:
09:58 AM
MET WITH:Rehab Abouhour, LicenseeTIME COMPLETED:
10:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegation #1 uncleared adult living in the home.
Allegation #2 that an adult in the home engages in illegal drug activity while in the home.
Allegation #3 that day care children have access to illegal drugs while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 2/4/25, Licensing Program Analyst (LPA) Crystal Ali met with the licensee to deliver the findings on the investigation into the above allegations. Upon arrival, LPA observed three children and one infant present along with both licensees and their adult child providing care and supervision.
The investigation was conducted by the Community Care Licensing Investigations Bureau, Investigator Dennis Seng. The investigation consisted of interviews with the licensee, children, and other relevant parties. The investigation revealed inconsistent statements with Allegation #1 uncleared adult living in the home. Allegation #2 that an adult in the home engages in illegal drug activity while in the home. Allegation #3 that day care children have access to illegal drugs while in care. After relevant complaint parties were interviewed with IB investigator, they determined there was no substantial evidence disclosed related to the allegation. The allegation could not be corroborated. Therefore, the allegations have been found unsubstantiated.
A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged occurred.
An exit interview was conducted, the report was read, and a copy of this report was left with the Licensee with notice of the site visit and appeal rights.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Crystal Ali
LICENSING EVALUATOR SIGNATURE:

DATE: 02/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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