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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364830982
Report Date: 04/12/2024
Date Signed: 07/02/2024 10:17:27 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/08/2024 and conducted by Evaluator Annelise Villa
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20240408145133
FACILITY NAME:SANCHEZ FAMILY CHILD CAREFACILITY NUMBER:
364830982
ADMINISTRATOR:SANCHEZ, ALMAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 269-6559
CITY:ADELANTOSTATE: CAZIP CODE:
92301
CAPACITY:14CENSUS: 7DATE:
04/12/2024
UNANNOUNCEDTIME BEGAN:
11:20 AM
MET WITH:Alma Sanchez, LicenseeTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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7
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9
-Neglect/Lack of Supervision
INVESTIGATION FINDINGS:
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13
On June 27, 2024, LPA Villa amended the below report to reflect updated finding regarding complaint allegations.
On April 12, 2024, Licensing Program Analyst (LPA) Annelise Villa conducted an initial 10 day complaint investigation related to the allegations above. LPA disclosed the purpose of the investigation and was granted entry into the facility by licensee Alma Sanchez. A tour of the facility was conducted. LPA verified a census of 7 day care children at the above facility. During the inspection, Licensee and 1 assistant was providing care and supervision.
During the investigation, LPA conducted interviews, facility roster, and other supportive documentation. Through interview with Licensee, children, and other complaint relavant parties, it was revealed children on multiple occasions have been permitted by Licensee to enter local stores and shops while in care without supervision. Based on the information obtained the allegation is substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. See LIC 9099-D.
An exit interview was conducted, a copy of this report and a notice of site visit report was provided to the facility.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Annelise Villa
LICENSING EVALUATOR SIGNATURE:

DATE: 04/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 12-CC-20240408145133
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: SANCHEZ FAMILY CHILD CARE
FACILITY NUMBER: 364830982
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/12/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/12/2024
Section Cited
CCR
102417(a)
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102417 Operation of a Family Child Care Home (a)The licensee shall ...ensure that children in care are supervised at all times. This requirement was not met as evidence by:
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Licensee shall not leave children unattended while in care. Licensee shall submit a declaration to LPA Villa stating the above. Licensee shall participate in training for supervision of children in care and notify LPA when completed.
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Based on interviews, Licensee allowed daycare children to enter into local stores and shops with no supervision, which poses/posed an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Annelise Villa
LICENSING EVALUATOR SIGNATURE:

DATE: 04/12/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/12/2024
LIC9099 (FAS) - (06/04)
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