<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364841081
Report Date: 08/28/2024
Date Signed: 08/28/2024 11:28:46 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/08/2024 and conducted by Evaluator Patricia Berry
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20240808100352
FACILITY NAME:ABUNDANT PRESCHOOL OF LEARNINGFACILITY NUMBER:
364841081
ADMINISTRATOR:TIFFANY CAREYFACILITY TYPE:
850
ADDRESS:10900 CIVIC CENTER DRIVETELEPHONE:
(909) 204-4514
CITY:RANCHO CUCAMONGASTATE: CAZIP CODE:
91730
CAPACITY:152CENSUS: 97DATE:
08/28/2024
UNANNOUNCEDTIME BEGAN:
09:55 AM
MET WITH:Tiffany Carey/directorTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are not preventing inappropriate interactions between children
Staff are not providing a safe environment for a child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/28/24 at 9:55 am, Licensing Program Analyst (LPA) Patricia Berry conducted a subsequent complaint investigation to deliver final findings. LPA met with Tiffany Carey/direkctor, toured facility and took a census.

Allegations: Staff are not preventing inappropriate interactions between children and staff are not providing a safe environment for a child.

LPA interviewed all pertinent parties, including staff, and reviewed facility policies and admission agreement.

Pertinent parties stated they try to ensure all children have a safe environment. Pertinent parties stated there have been inappropriate interactions between children, where children have been bit and hit by other children.

(Cont on 9099C)
Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20240808100352
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: ABUNDANT PRESCHOOL OF LEARNING
FACILITY NUMBER: 364841081
VISIT DATE: 08/28/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
This page was amended 9/26/24. Pertinent parties stated due to some children requiring close supervision, they attempt to shadow those children and follow all appropriate protocols; however, it’s not always possible.
LPA reviewed the discipline policy. The policy states, the facility will provide support to authorized representatives of children with challenging behaviors by conducting meetings, provide additional resources, and if need be, evaluate the appropriateness of the school environment for the child.

From February 2024 to August of 2024, facility staff had 4 meetings with a child’s authorized representative due to the child’s challenging behaviors. During the meetings, facility staff suggested additional outside resources for the child; however, facility staff failed to evaluate the appropriateness of the school environment for the child after the child continued to display challenging behaviors and failed to provide a safe environment for individuals.

On 08/12/24, after the complaint investigation was initiated, the director stated an extra staff member was added to the classroom to help mitigate inappropriate interactions between children and to provide a safe environment for all individuals.

Based interviews conducted and facility policies reviewed, facility did not provide a safe environment which allowed inappropriate interactions between children and staff; therefore, the allegations are substantiated, meaning the preponderance of evidence has been met.

LPA informed director Tiffany Carey, that Type A citation must be reported to all authorized representatives/guardians of all children currently enrolled by the next business day, or the next day children are in care, and all newly enrolled children for the next 12 months from the date of citation. The signed Acknowledgement of Receipt LIC 9224, must be placed in child’s file for verification.

Exit interview conducted, report, appeal rights, acknowledgment of receipt and notice of site visit issued.
Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 09-CC-20240808100352
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: ABUNDANT PRESCHOOL OF LEARNING
FACILITY NUMBER: 364841081
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/28/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/27/2024
Section Cited
CCR
101223(a)(2)
1
2
3
4
5
6
7
This is an amended D page 9/26/24. Personal Rights a) The licensee ...each child is accorded ...personal rights: (2) To be accorded safe,...accommodations, ... to meet his/her needs.
This requirement was not met as evidenced by
1
2
3
4
5
6
7
Director immediately added another staff member to observe children.

Director stated she will have a training with all staff on personal rights. Director stated she will send the plan on what trainings will be conducted and send
8
9
10
11
12
13
14
Based interviews conducted and facility policies reviewed, facility did not provide a safe environment which allowed inappropriate interactions between children and staff
This is an immediate health and safety risk to the children.
8
9
10
11
12
13
14
topic to CCL by 9/27/24. Director will send the training and a list of participants to CCL once training is complete 10/3/24.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3