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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364841215
Report Date: 09/10/2024
Date Signed: 09/10/2024 10:41:28 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/23/2024 and conducted by Evaluator Kuliema Calloway
COMPLAINT CONTROL NUMBER: 12-CC-20240723143012
FACILITY NAME:BONANZA PRESCHOOL & KINDERGARTENFACILITY NUMBER:
364841215
ADMINISTRATOR:ALICIA FLORESFACILITY TYPE:
850
ADDRESS:14624 BONANZA ROADTELEPHONE:
(760) 241-7800
CITY:VICTORVILLESTATE: CAZIP CODE:
92392
CAPACITY:47CENSUS: 22DATE:
09/10/2024
UNANNOUNCEDTIME BEGAN:
10:14 AM
MET WITH:Michella Evans, Facility RepresentativeTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Allegation – Director is not at the day care the required amount of time.

INVESTIGATION FINDINGS:
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On September 10, 2024, Licensing Program Analyst (LPA) Calloway made an unannounced inspection to the Bonanza Preschool and Kindergarten. The purpose of the visit was to deliver findings regarding the above allegation. LPA met with facility representative who granted access and toured with LPA. Per representative, the facility director was not present but was on their way to the day care center. LPA observed twenty-two (22) children and four representatives in care.
During the complaint investigation, LPA conducted confidential interviews with all relevant parties. The interviews revealed the director is observed at the facility one to two times a week or one to two times in a month. According to the regulations, the director or the substitute shall be on the premises during the hours the center is in operation as that person is designated as an authorized person to correct operational deficiencies that constitute immediate threats to children's health and safety.
On August 1, 2024, LPA arrived to conduct a complaint inspection, and observed the daycare director and substitute director were not at the facility.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20240723143012
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: BONANZA PRESCHOOL & KINDERGARTEN
FACILITY NUMBER: 364841215
VISIT DATE: 09/10/2024
NARRATIVE
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LPA observed a representative assisting twelve napping children in charge of the daycare center. Based on record reviews, the facility was not in compliance with the regulations when LPA arrived.

Allegation #1, based on observation, interviews, and record reviews, the evidence corroborated with the allegation that the Director is not at the day care center the required amount of time according to the Title 22 regulation. Therefore, the allegation is Substantiated, meaning the Preponderance of the evidence standard has been met.

Type B deficiency cited. See 9099D page attached to this report.

An exit interview was conducted, and a copy of this report was read, Appeal Rights were discussed, and a Notice of Site Visit, and a copy of all forms mentioned were provided to Michella Evans, Facility Representative, at the facility. A Notice of Site Visit must remain posted for 30 days. Removal of the posting is subject to a $100 civil penalty.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20240723143012
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: BONANZA PRESCHOOL & KINDERGARTEN
FACILITY NUMBER: 364841215
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/10/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/17/2024
Section Cited
CCR
101215.1(f)
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101215.1 Childcare Center Directors Qualifications and Duties (f) When the childcare center director is absent from the center arrangements shall be made for a fully qualified teacher as specified in Section 101216.1(c) to act as substitute..This requirement is not met as evidenced by:
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Per Representative, they will talk to the Director and get all the classes that are needed to qualify as the Assistant Director and see about providing a written statement to Licensing regarding the plan of action to put an Assistant Director at the daycare center to assist when the Director is absent.
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Based on interviews, observation, and record reviews, the interviews with all parties revealed the Director is not on site as required which poses a potential risk to health, safety, or personal rights of the persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3