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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364841507
Report Date: 08/24/2023
Date Signed: 08/24/2023 11:43:42 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/16/2023 and conducted by Evaluator Rachel Zeron
COMPLAINT CONTROL NUMBER: 09-CC-20230816093345
FACILITY NAME:CHINO CHILD DEVELOPMENT CENTERFACILITY NUMBER:
364841507
ADMINISTRATOR:MALIGASPE, CHARMAINEFACILITY TYPE:
830
ADDRESS:4266 WALNUT AVENUETELEPHONE:
(909) 627-7428
CITY:CHINOSTATE: CAZIP CODE:
91710
CAPACITY:14CENSUS: 7DATE:
08/24/2023
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Charmaine MaligaspeTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Facility is operating out of ratio
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Rachel Zeron and Justin Giese conducted a 10 day complaint investigation and was able to complete the investigaton and deliver findings. LPAs was granted access into the facility and LPA went straight to the classrooms and checked ratio. The classrooms were in ratio at time of visit. LPA met with the director, Charmaine Maligaspe, and explained the reason for the visit.

LPAs Zeron and Giese toured the infant center, LPAs observed seven infants in care and three staff. Inteviews conducted revealed that the classroom has been over ratio on several occassions in the morning between 6:30am and 7:30am, before a second teacher arrived. LPAs reviewed staff timecards and infant sign-in/sign-out sheets. Based on information reviewed, on 08/09/23, 8/14/23 and 08/15/23 there were five infants in care and one staff present, a second staff did not arrive until 7:50 am or later. Based on licensee’s documentation provided and reviewed, and interviews conducted the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, divisions & chapter number are being cited on the attached LIC 9099D.)

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Rachel Zeron
LICENSING EVALUATOR SIGNATURE:

DATE: 08/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/24/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20230816093345
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHINO CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 364841507
VISIT DATE: 08/24/2023
NARRATIVE
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Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility for the next 12 months.
The Notice of Site Visit and Type A Deficiencies from today’s visit must be posted for 30 days. Failure to keep these posted for the entire 30 days will result in an immediate $100 civil penalty for each.

An exit interview was conducted, Notice of Site Visit posted, appeal rights discussed and given to the Director, Charmaine Maligaspe along with a copy of this report and a LIC 9224 form.

A copy of this report was provided to the Director on this date. THIS REPORT MUST BE AVAILABLE TO THE PUBLIC FOR THREE YEARS.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Rachel Zeron
LICENSING EVALUATOR SIGNATURE:

DATE: 08/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/24/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 09-CC-20230816093345
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHINO CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 364841507
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/24/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/25/2023
Section Cited
CCR
101416.5(b)
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Staff-infant Ratio: There shall be a ratio of one teacher for every four infants in attendance.

This requirement is not being met as evidenced by:
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Director agrees to have a meeting and training with her staff in regards to ratio and reporting to someone immediately. Director will hold a meeting with staff this Friday and send over the roster. Director will write a letter of understanding in regards to CCR 101416.5(b) Ratio and send it to LPA by POC date
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Based on interviews conducted, it was found that on 08/09, 08/14 and 08/15/2023 the facility was found to be out of ratio in the morning between 6:30am and 7:30am. This poses an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Rachel Zeron
LICENSING EVALUATOR SIGNATURE:

DATE: 08/24/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/24/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3