<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364841683
Report Date: 12/03/2025
Date Signed: 12/03/2025 12:47:33 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/26/2025 and conducted by Evaluator Taityana Benson
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20251126104832
FACILITY NAME:MONTESSORI SCHOOL OF CHINO HILLSFACILITY NUMBER:
364841683
ADMINISTRATOR:TONI ESPINOFACILITY TYPE:
850
ADDRESS:14635 PIPELINE AVENUETELEPHONE:
(909) 393-1982
CITY:CHINOSTATE: CAZIP CODE:
91710
CAPACITY:124CENSUS: 73DATE:
12/03/2025
UNANNOUNCEDTIME BEGAN:
09:21 AM
MET WITH:Ranjanie Serasinghe, AdministratorTIME COMPLETED:
01:05 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Physical Plant: Latches on play structure are broken which create a safety risk to children in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On the date and time listed, Licensing Program Analyst (LPAs) Taityana Benson and Perla Ordonez arrived at the facility to initiate and conclude a complaint investigation regarding the above allegation. LPAs were granted entry into the facility and met with Administrator Ranjanie Serasinghe. LPAs toured the facility, took census, and discussed the following with Administrator Ranjanie Serasinghe.

On November 26, 2025, a complaint was received alleging latches on play structure are broken which create a safety risk to children in care.

During the investigation, LPAs made observations, requested, obtained, and reviewed pertinent documentation, and conducted interviews with pertinent parties. LPAs inspected the playground identified as the preschool playground on the facility sketch. LPAs observed two upright steel support poles of the play structure with two broken latches on each pole.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Taityana Benson
LICENSING EVALUATOR SIGNATURE:

DATE: 12/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20251126104832
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: MONTESSORI SCHOOL OF CHINO HILLS
FACILITY NUMBER: 364841683
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/03/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/24/2025
Section Cited
CCR
101239(o)(1)
1
2
3
4
5
6
7
101239 (o) Playground equipment shall be securely anchored...unless it is portable by portable by design. (1) Equipment shall be maintained in a safe condition, free of sharp, loose or pointed parts. This requirement was not met as evidenced by:
1
2
3
4
5
6
7
(Part 1) Licensee agrees to ensure children’s playground equipment is in safe condition to prevent injury to children by repairing or replacing the playground equipment that is not in good repair. (Part 2) Licensee also agrees to establish a plan of action on how the facility will assure the play structure
8
9
10
11
12
13
14
Based on observation, interviews, and records reviewed, two latches on the upright steel support poles of the play structure on the preschool ground are broken leaving fasteners loose with sharp pieces accessible to children in care, which is a potential risk to the health and safety of children in care.
8
9
10
11
12
13
14
is in compliance and submit a copy to Community Care Licensing by the end of the business day on the POC due date of 12/24/2025.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Taityana Benson
LICENSING EVALUATOR SIGNATURE:

DATE: 12/03/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 09-CC-20251126104832
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: MONTESSORI SCHOOL OF CHINO HILLS
FACILITY NUMBER: 364841683
VISIT DATE: 12/03/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
It was discovered the latches are not fastened and not completely secured to each pole. The investigation revealed that the latches have been loose with sharp pieces accessible to children for at least one week. Furthermore, it was disclosed that children utilize the preschool playground twice per day. LPAs did not observe children utilizing the preschool playground during today’s visit, but it was disclosed that children utilized the preschool playground yesterday. Lastly, the investigation revealed that children have not sustained any injuries as a result of the broken latches.

Based on interviews with pertinent parties and records obtained throughout the investigation, the department has determined the preponderance of evidence standard has been met, therefore the allegation of latches on play structure are broken which create a safety risk to children in care is found to be SUBSTANTIATED. See LIC9099-D for deficiency cited per California Code of Regulations Title 22, Division 12.

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

An exit interview was conducted, and the report was reviewed with the Administrator Ranjanie Serasinghe.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Taityana Benson
LICENSING EVALUATOR SIGNATURE:

DATE: 12/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/03/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3