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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364841806
Report Date: 07/01/2021
Date Signed: 07/01/2021 11:52:49 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/07/2021 and conducted by Evaluator Jazelle Neal
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20210607150207
FACILITY NAME:RUSTON FAMILY CHILD CAREFACILITY NUMBER:
364841806
ADMINISTRATOR:DIANA RUSTONFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 680-9583
CITY:VICTORVILLESTATE: CAZIP CODE:
92392
CAPACITY:14CENSUS: 3DATE:
07/01/2021
UNANNOUNCEDTIME BEGAN:
10:20 AM
MET WITH:Diana RustonTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Personal Rights: Licensee left day care child in high chair for extended period of time.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Neal met with licensee, Diana Ruston, for the purpose delivering findings for a complaint investigation of the above allegation. There were 3 child care children and one assistant present during this inspection.
During this investigation, LPA Neal interviewed child care children present and other relevant complaint parties. Licensee admitted to an single occurrence in which she placed Child #1 in the high chair during snack time with cereal and a toy. For a few minutes after eating, Child #1 was still in high chair to redirect his attention in order to help focus Child #2, who was crying, on Zoom in the same room, as well as other child care children on their distance learning Zoom sessions. No further disclosures were made and time was determined to not be an extended period of time after eating that the child remained in the high chair (not longer than a few minutes without food). Licensee was advised to not keep or place children in high chair for any other purpose than eating.
Substantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Jazelle Neal
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20210607150207
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: RUSTON FAMILY CHILD CARE
FACILITY NUMBER: 364841806
VISIT DATE: 07/01/2021
NARRATIVE
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Based on interviews and information provided, the above allegation is substantiated for Personal Rights. One Type B citation will be given based on disclosure of the few minutes time child remained in high chair for a purpose other than eating which is a potential health and safety risk to child in care.

Facility is cited per California Code of Regulations, Title 22 (see attached LIC 9099D). Licensee was advised that the Notice of Site Visit must be posted in an area of the home accessible to parents for a period of 30 days.
Appeals Rights were given. Exit interview was conducted and a copy of this report was given to the licensee.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Jazelle Neal
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20210607150207
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: RUSTON FAMILY CHILD CARE
FACILITY NUMBER: 364841806
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/01/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/09/2021
Section Cited
CCR
102423(a)(4)
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Personal Rights. To be free from corporal or unusual punishment,.... or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter,
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Licensee submitted a written declaration to CCL stating that she will not keep a child in a high chair for any length of time after child is finished eating.
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clothing, medication or aids to physical functioning. Cited as evidenced by: Licensee admitted to a single occurrence where Child #1 had finished eating in high chair and, for a few minutes, played with toy, while licensee focused Child #2 on Zoom, which is a potential health and safety risk.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Jazelle Neal
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3