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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364841806
Report Date: 11/03/2023
Date Signed: 11/03/2023 11:27:47 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2023 and conducted by Evaluator Kristina Diaz
COMPLAINT CONTROL NUMBER: 12-CC-20230721090025
FACILITY NAME:RUSTON FAMILY CHILD CAREFACILITY NUMBER:
364841806
ADMINISTRATOR:DIANA RUSTONFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 680-9583
CITY:VICTORVILLESTATE: CAZIP CODE:
92392
CAPACITY:14CENSUS: 0DATE:
11/03/2023
UNANNOUNCEDTIME BEGAN:
10:55 AM
MET WITH:Diana RustonTIME COMPLETED:
11:35 AM
ALLEGATION(S):
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Child sustained unexplained bruises while in care
INVESTIGATION FINDINGS:
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On 11.3.23, Licensing Program Analyst (LPA) Kris Diaz conducted an unannounced complaint investigation to deliver findings for a complaint received 7.21.23. LPA met with licensee Diana Ruston, who took LPA on tour of facility. Upon arrival LPA observed no daycare children in care. Per licensee, she will have children in care later today.

During this investigation, LPA completed confidential interviews and obtained documentation related to the investigation. The allegation is that C1 sustained unexplained bruises while in care.
Based on interviews, observations, and records review it is determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur,therefore the allegation is UNSUBSTANTIATED.

A safety inspection was completed where 0 deficiencies were noted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kristina Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 11/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20230721090025
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: RUSTON FAMILY CHILD CARE
FACILITY NUMBER: 364841806
VISIT DATE: 11/03/2023
NARRATIVE
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Notice of Site Visit was given and shall be posted for thirty (30) consecutive days. Failure to maintain posting as required will result in a $100 civil penalty.

An exit interview was conducted and a signed copy of this report, the Notice of Site Visit and Appeal Rights have been provided to Licensee, Diana Ruston.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kristina Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 11/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2