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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364843656
Report Date: 06/09/2022
Date Signed: 06/09/2022 02:23:44 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/07/2022 and conducted by Evaluator Linda Thompson-Miller
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20220407081131
FACILITY NAME:KIDS & CARE PRESCHOOL & CHILD CARE CENTERFACILITY NUMBER:
364843656
ADMINISTRATOR:LUZ MARISOL VALENZUELAFACILITY TYPE:
850
ADDRESS:10662 MAPLE AVENUETELEPHONE:
(760) 956-2000
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:30CENSUS: 25DATE:
06/09/2022
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:Luz Marisol ValenzuelaTIME COMPLETED:
02:38 PM
ALLEGATION(S):
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Allegation #1 Personal Rights: Staff are failing to meet daycare children's toileting needs
Allegation #2: Staff left daycare child in wet clothing for extended periods of time
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Thompson-Miller conducted an unannounced complaint inspection for the purpose of delivering finding for the above allegations and met with Director, Luz Marisol Valenzuela. There are 25 preschool children and three staff along with the Director present.
Interviews were conducted with staff, children and parents along with the review of documents (text messages) regarding the allegations.

Based on interviews conducted with staff, children and parents the above allegations are Unsubstantiated. There is not enough evidence or witnesses to substantiate, therefore, allegation is rendered Unsubstantiated at this time. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred. At this time LPA unable to make a determination that any violation(s) occurred. See LIC9099C for additional information.
An exit interview was conducted, a copy of this report was read and provided to the Director, Luz Marisol Valenzuela on this date.
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Linda Thompson-Miller
LICENSING EVALUATOR SIGNATURE:

DATE: 06/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20220407081131
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: KIDS & CARE PRESCHOOL & CHILD CARE CENTER
FACILITY NUMBER: 364843656
VISIT DATE: 06/09/2022
NARRATIVE
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 Allegation #1: Interviews conducted indicate children are having regularly scheduled and unscheduled (as needed) toileting breaks. Allegation #2: Interviews conducted did not indicate any child was left in wet clothing for extended periods of time. Child wears Pull-Up during nap time. On March 1, 2022 at nap time Child urinated in underwear (no Pull Up was on) and a pull up was put on him. The wet pants were put back on, parent notified of the accident as well as the child not having any additional clothing, parent arrived thirty minutes later after notification given to pick child up. Child was not left in wet clothing for extended periods of time.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Linda Thompson-Miller
LICENSING EVALUATOR SIGNATURE:

DATE: 06/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2