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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364843656
Report Date: 03/02/2023
Date Signed: 03/06/2023 12:55:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/21/2022 and conducted by Evaluator Carol Heath
COMPLAINT CONTROL NUMBER: 12-CC-20221021110048
FACILITY NAME:KIDS & CARE PRESCHOOL & CHILD CARE CENTERFACILITY NUMBER:
364843656
ADMINISTRATOR:LUZ MARISOL VALENZUELAFACILITY TYPE:
850
ADDRESS:10662 MAPLE AVENUETELEPHONE:
(760) 956-2000
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:30CENSUS: 20DATE:
03/02/2023
UNANNOUNCEDTIME BEGAN:
10:07 AM
MET WITH:Alyse SandersTIME COMPLETED:
10:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Lack of supervision
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 3/2/2023, Licensing Program Analysts Carol Heath and Kristina Diaz conducted an unannounced follow-up complaint investigation at the Kids & Care Preschool and met with Assistant Director Alyse Sanders. The purpose of the visit is to deliver the complaint finding for the above allegation: Neglect/Lack of care and Supervision.
During today’s visit, LPAs observed 31 (11 infant and 20 preschool) childcare children of the present and 9 staff.
According to the IB report, although the allegation may have happened or is valid, there is no preponderance of the evidence to prove that the facility’s lack of supervision caused a daycare child to sustain a fracture in care; therefore, the above allegations are unsubstantiated.
No deficiencies were cited.
An exit interview was conducted, and A copy of this report was discussed and left with Assistant Director Alyse Sanders.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 03/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/02/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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