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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364843657
Report Date: 12/01/2023
Date Signed: 12/01/2023 11:50:45 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/22/2023 and conducted by Evaluator Babatunde Ibitoye
COMPLAINT CONTROL NUMBER: 12-CC-20230922133703
FACILITY NAME:KIDS & CARE PRESCHOOL & CHILD CARE CENTERFACILITY NUMBER:
364843657
ADMINISTRATOR:LUZ MARISOL VALENZUELAFACILITY TYPE:
840
ADDRESS:10662 MAPLE AVETELEPHONE:
(760) 956-2000
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:14CENSUS: 0DATE:
12/01/2023
UNANNOUNCEDTIME BEGAN:
11:04 AM
MET WITH:Alyse SandersTIME COMPLETED:
11:55 AM
ALLEGATION(S):
1
2
3
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5
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7
8
9
Licensee does not allow parent to enter and inspect the facility
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 12/1/2023, Licensing Program Analyst (LPA) Babatunde Ibitoye conducted an unannounced follow-up complaint inspection at Kids & Care Inc. and met with the Director Alyse Sanders. The purpose of the inspection was to deliver the complaint finding for the above complaint allegations. During today’s visit,No school Age children present.
During the investigation of this complaint, LPA conducted interviews with all parties involved. LPA obtained the facility's children's roster.
The interviews and the documents reviewed revealed conflicting statements regarding the allegation that the Licensee does not allow parents to enter and inspect the facility. Currently, there is no preponderance of evidence to prove or disprove the allegation. Therefore, based on the information obtained, the department finds the above allegation is deemed unsubstantiated.
An exit interview was conducted, and a copy of this report was provided to the Director Alyse Sanders along with a Notice of Site Visit and Appeal Rights.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Babatunde Ibitoye
LICENSING EVALUATOR SIGNATURE:

DATE: 12/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/01/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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