364843925-4-25-2025-12-CC-CYAS-DGWQ4D-20250522115011

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364843925
Report Date: 04/25/2025
Date Signed: 04/25/2025 02:55:59 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/22/2025 and conducted by Evaluator Mayra Rivera

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20250422172723

FACILITY NAME:	PROGRESSIVE PLAY PRESCHOOL		FACILITY NUMBER:	364843925
ADMINISTRATOR:	STENNER, ALESHA		FACILITY TYPE:	850
ADDRESS:	16315 BEAR VALLEY		TELEPHONE:	(760) 956-4960
CITY:	HESPERIA	STATE: CA	ZIP CODE:	92345
CAPACITY:	58	CENSUS: 31	DATE:	04/25/2025
		UNANNOUNCED	TIME BEGAN:	11:44 AM
MET WITH:	Alesha Stenner, Director		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Staff do not follow procedures to mitigate the spread of illness

INVESTIGATION FINDINGS:

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On Friday, April 25, 2025, Licensing Program Analysts (LPAs) Mayra Rivera and Giovanni Cristales conducted an unannounced complaint inspection regarding staff do not follow p rocedures to mitigate the spread of illness. Upon arrival, LPA Rivera met with director Alesha Stenner who granted access and guided LPAs Rivera and Cristales on a tour of the facility. LPAs entered classrooms toddlers yellow, Blue 3’s, Red 4’s and 5’s and green 2’s. LPAs observed a total of 31 children and staff #1, staff #2, staff #3, staff #4, and staff #5 present providing care and supervision.

During the course of this investigation, LPA Rivera and LPA Cristales conducted confidential interviews, observed children and staff with no illness and reviewed documentation. Based on the statements made during the interviews, LPAs observation and documentation staff are following procedures to mitigate the spread of illness. During morning drop off, children’s temperatures are taken, handwashing when children are done playing and before their meals. The classrooms surfaces are being sanitized with Clorox wipes and

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:	DATE: 04/25/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 12-CC-20250422172723

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: PROGRESSIVE PLAY PRESCHOOL	FACILITY NUMBER: 364843925
	VISIT DATE: 04/25/2025

NARRATIVE

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Signs of sickness or signs of fever, the temperature in taken to confirm if child has a fever, and if the temperature is above 100, the child is isolated. Isolation takes place in the director’s office. Staff notifies director when a child shows symptoms of illness and director contacts parents to notify and to pick up the child. The child remains isolated until the parent arrives for pick up. The facility also follows the 24-hour sent home illness policy. They may not return to school for a minimum of 24 hours following the end of any of the following fever over 100 with no medication, diarrhea, vomiting, pink eye, sore throat, heavy nasal discharge, evidence of no head lice.

This agency has investigated the complaint alleging staff do not follow procedures to mitigate the spread of illness. At this time, it is determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated. No deficiency given at this time.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with director Alesha Stenner. The director was provided a copy of the appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these forms.

SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:	DATE: 04/25/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2025

LIC9099 (FAS) - (06/04)

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