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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364843934
Report Date: 02/11/2026
Date Signed: 02/11/2026 12:30:30 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/21/2026 and conducted by Evaluator Chase Atherton
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20260121124201
FACILITY NAME:GOOD SHEPHERD CHRISTIAN PRESCHOOLFACILITY NUMBER:
364843934
ADMINISTRATOR:YAHAIRA MARTINEZFACILITY TYPE:
850
ADDRESS:2600 GRAND AVENUETELEPHONE:
(909) 591-6501
CITY:CHINO HILLSSTATE: CAZIP CODE:
91709
CAPACITY:90CENSUS: 30DATE:
02/11/2026
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Director Yahaira MartinezTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Staff did not adequately supervise day care child in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Chase Atherton arrived at the facility to deliver final findings for a complaint investigation for the above allegation. LPA met with the Director Yahaira Martinez and informed them of the purpose of visit. LPA Chase Atherton toured the facility and took census at the beginning of this visit.

During the investigation, LPA gathered information that included: observations, interviews conducted with pertinent parties, records reviewed, and reviewed photographs.

It was alleged that Staff did not adequately supervise day care child in care.

SEE LIC90999C for a continuation of this report...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 09-CC-20260121124201
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: GOOD SHEPHERD CHRISTIAN PRESCHOOL
FACILITY NUMBER: 364843934
VISIT DATE: 02/11/2026
NARRATIVE
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Information gathered alleged that staff did not adequately supervise a day care child on 3 occasions, during which the child sustained a minor injury. Information gathered stated that on these 3 occasions staff responded to the incident promptly and gave proper first aid to the child with a minor injury. Information gathered stated on these 3 occasions, the child remained at the facility and participated in normal daily activities minutes after each incident took place. Information gathered stated that the facility documented these incidents.

However, information gathered stated that on these 3 occasions no staff member visually observed the incidents take place. Information gathered stated the Director used video footage to determine what happened during the incident, since no staff member visually observed it at the time. Title 22 regulations require that no child shall be left without the visual observation of a teacher at any time.

Based on information gathered, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, CCR 101229(a)(1) is being cited on the attached LIC9099D.

LPA Atherton informed Director Yahaira Martinez that this report dated 2/11/26 document(s) 1 Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Atherton informed the Director Yahaira Martinez to provide a copy of this licensing report dated 2/11/26 that documents any Type A citation(s) to parents of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Appeal Rights issued and discussed with facility representative and their signature on this form acknowledges receipt of these rights.

SEE LIC9099C for a continuation of this report...
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 09-CC-20260121124201
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: GOOD SHEPHERD CHRISTIAN PRESCHOOL
FACILITY NUMBER: 364843934
VISIT DATE: 02/11/2026
NARRATIVE
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Exit interview conducted and report was reviewed with the Director Yahaira Martinez. A notice of site visit was given to Director Yahaira Martinez and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. This report must be made available to the public for 3 years. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 09-CC-20260121124201
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: GOOD SHEPHERD CHRISTIAN PRESCHOOL
FACILITY NUMBER: 364843934
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/11/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/12/2026
Section Cited
CCR
101229(a)(1)
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(a)(1) No child(ren) shall be left without the supervision of a teacher at any time... Supervision shall include visual observation.

This requirement was not met as evidenced by:
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Facility agrees to conduct training with all staff regarding visually supervising all children. The facility will submit a copy of a sign in sheet for the training, training agenda, and training materials to the Department by the POC due date.
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Based on record review and interview, there were at least 3 incidents where a child in care sustained a minor injury and no facility staff visually observed the child during the incident. This poses/posed an immediate health, safety, or personal rights risk to person in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
LIC9099 (FAS) - (06/04)
Page: 6 of 6