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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364844474
Report Date: 04/10/2025
Date Signed: 04/10/2025 02:56:03 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/18/2025 and conducted by Evaluator Carol Heath
COMPLAINT CONTROL NUMBER: 12-CC-20250218094920
FACILITY NAME:GIEBE FAMILY CHILD CAREFACILITY NUMBER:
364844474
ADMINISTRATOR:GIEBE VICTORIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 565-8302
CITY:PHELANSTATE: CAZIP CODE:
92371
CAPACITY:14CENSUS: 2DATE:
04/10/2025
UNANNOUNCEDTIME BEGAN:
01:23 PM
MET WITH:Victoria GiebeTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Facility operating over capacity
INVESTIGATION FINDINGS:
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On 4/10/2024, Licensing Program Analyst Carol Heath conducted an unannounced follow-up complaint investigation at Giebe Family Child Care Home and met with Licensee Victoria Giebe. The purpose of the visit is to deliver the complaint finding for the above allegations: Facility operating over capacity. During today’s visit, LPA observed 2 Day Care Children present ages (2 and 3 years olds) with the licensee and 1 staff.

As part of the investigation, LPA Heath interviewed the licensee, assistant, and other relevant individuals. Documentation obtained from R&R confirmed that 14 children were enrolled in the program, and 56 children were listed on the Giebe childcare facility roster. LPA also obtain the Family childcare sign in and out sheet.
Based on record reviews, on 1/7/2025, there were 18 children between 6:32 a.m. and 6:00 p.m., and on 1/16/202, there were 23 children between 6:27 a.m. and 6:00 p.m. According to the licensee, she might count the children which cause over capacity in the family childcare home.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 04/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 12-CC-20250218094920
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: GIEBE FAMILY CHILD CARE
FACILITY NUMBER: 364844474
VISIT DATE: 04/10/2025
NARRATIVE
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Based on the information obtained, there is a preponderance of evidence to prove that the center failed to meet Title 22 Regulations. Therefore, the above allegations are Substantiated.

Type B deficiencies were cited.

An exit interview was conducted, and A copy of this report was discussed and left with licensee Victoria Giebe.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 04/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/10/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 12-CC-20250218094920
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: GIEBE FAMILY CHILD CARE
FACILITY NUMBER: 364844474
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/10/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/10/2025
Section Cited
CCR
102416.5(f)
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102416.5 (f) The total licensed capacity for a Large Family Child Care Home shall not exceed fourteen children. This requirement is not met as evidence by:
Based on records and interviews, the
licensee did not ensure the capacity
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The licensee will keep a roster and wirte down the number of the children in the care. During the pick up, the licensee will communicate with the staff to ensure the facility is in the capacity.
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requirement. LPA reviewed CCRC time sheets. There were 18 children between 6:32 a.m. and 6:00 p.m., and on 1/16/202, there were 23 children between 6:27 a.m. and 6:00 p.m. which poses a potential health, safety, or personal rights risk to persons in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 04/10/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/10/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/18/2025 and conducted by Evaluator Carol Heath
COMPLAINT CONTROL NUMBER: 12-CC-20250218094920

FACILITY NAME:GIEBE FAMILY CHILD CAREFACILITY NUMBER:
364844474
ADMINISTRATOR:GIEBE VICTORIAFACILITY TYPE:
810
ADDRESS:9372 SERRA STREETTELEPHONE:
(760) 565-8302
CITY:PHELANSTATE: CAZIP CODE:
92371
CAPACITY:14CENSUS: 2DATE:
04/10/2025
UNANNOUNCEDTIME BEGAN:
01:23 PM
MET WITH:Victoria GiebeTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
4
5
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7
8
9
Facility operating out of ratio
INVESTIGATION FINDINGS:
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3
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13
On 4/10/2024, Licensing Program Analyst Carol Heath conducted an unannounced follow-up complaint investigation at Giebe Family ChildCare Home and met with Licensee Victoria Giebe. The purpose of the visit is to deliver the complaint finding for the above allegations: Facility operating out of ratio. During today’s visit, LPA observed 2 Day Care Children present ages (2 and 3 years olds) with the licensee and 1 Staff.
As part of the investigation, LPA Heath interviewed the licensee, assistant, and other relevant individuals and reviewed 2 assistants' file.The interviews revealed inconsistencies in the allegations reported.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the Facility is operating out of a ratio and the facility is in disrepair; therefore, the above allegations are unsubstantiated. No deficiencies were cited.
An exit interview was conducted, and A copy of this report was discussed and left with the licensee, Victoria Giebe.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 04/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 4