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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364844637
Report Date: 04/08/2026
Date Signed: 04/08/2026 03:42:40 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/06/2026 and conducted by Evaluator Giovanni Cristales
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20260306154145
FACILITY NAME:MILLER FAMILY CHILD CAREFACILITY NUMBER:
364844637
ADMINISTRATOR:MILLER, CHERYLFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 514-8633
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:14CENSUS: 11DATE:
04/08/2026
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Cheryl Miller - LicenseeTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Personal Rights - Adult in home threatened a day-care child.
INVESTIGATION FINDINGS:
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On Wednesday 4/8/2026, at 3:00pm, Licensing Program Analyst (LPA) Giovanni Cristales, conducted an unannounced inspection to conclude a complaint investigation. LPA met with licensee Chery Miller and advised her on the purpose of the inspection. Licensee provided LPA with a tour of the facility. Upon arrival LPA observed licensee, two staff members and eleven (11) children in care.

Allegation(s) states that an adult in home threatened a daycare child. LPA conducted two unannounced inspections and toured the facility. During the investigation, LPA interviewed the licensee, staff members, and parents and collected facility roster LIC9040.

Evidence from the interviews was obtained to corroborate with the allegation(s) that an adult in home threatened a daycare child. Staff members admit that the comment of “sit down before I strap you to the couch,” was indeed made. Licensee and staff stated it was not meant, and it was said more to grab the children’s attention.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Francisco Pedroza
LICENSING EVALUATOR NAME: Giovanni Cristales
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20260306154145
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: MILLER FAMILY CHILD CARE
FACILITY NUMBER: 364844637
VISIT DATE: 04/08/2026
NARRATIVE
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 Licensee understands the repercussion in making such a comment and will refrain from making such comments in the future.

Based on LPA observations and interviews which were conducted the preponderance of evidence standard has been met, therefore the above allegation(s) that (1) adult in home threatened a day care child is found to be SUBSTANTIATED. Based on the circumstances of the allegation and staff acknowledging that the statement was only intended to be verbal to get children’s attention, the facility will be issued a technical violation for California Code of Regulations (CCR) 101223 (a)(3). Licensee was consulted and provided guidance on the matter to prevent future incidents.

No deficiency cited during today’s inspection.

A closing interview was conducted with Licensee Cheryl Miller. Appeal Rights were provided and reviewed with licensee.
SUPERVISORS NAME: Francisco Pedroza
LICENSING EVALUATOR NAME: Giovanni Cristales
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2