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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364844727
Report Date: 05/05/2022
Date Signed: 05/05/2022 09:34:46 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/05/2022 and conducted by Evaluator Patricia Berry
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20220405123739
FACILITY NAME:RICE FAMILY CHILD CAREFACILITY NUMBER:
364844727
ADMINISTRATOR:TEONA RICEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(708) 983-8308
CITY:RANCHO CUCAMONGASTATE: CAZIP CODE:
91739
CAPACITY:14CENSUS: 0DATE:
05/05/2022
UNANNOUNCEDTIME BEGAN:
09:24 AM
MET WITH:Teona Rice/LicenseeTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Licensee used foul language in front of day care children
Licensee called day care chidlren "snitches"
Licensee and friends threatened parent in front of day care children
INVESTIGATION FINDINGS:
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On 5/5/22 at 9:24 am, Licensing Program Analyst (LPA) Patricia Berry conducted a subsequent complaint investigation. LPA met with licensee and was granted access into the home. LPA toured facility and took a census. No daycare present during visit.

It was alleged the Licensee used foul language in front of day care children, Licensee called day care children "snitches", and the Licensee/Licensee’s friends threatened a parent in front of day care children.
During the investigation, LPA interviewed all pertinent parties and obtained all pertinent documentation, including an incident report from law enforcement. Interviews with all pertinent parties and the incident report from law enforcement resulted in conflicting information.



(Cont on 9099C)
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20220405123739
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: RICE FAMILY CHILD CARE
FACILITY NUMBER: 364844727
VISIT DATE: 05/05/2022
NARRATIVE
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Based on interviews and documentation obtained, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.


Exit interview conducted with Licensee. LPA provided a copy of this report, Licensee’s appeal right, and a Notice of Site Visit form to the Licensee. LPA observed the Licensee post the Notice of Site Visit form. The


Notice of Site Visit form must be posted for 30 days.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2