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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364845370
Report Date: 10/31/2023
Date Signed: 10/31/2023 03:12:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/06/2023 and conducted by Evaluator Rachel Zeron
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20231006100448
FACILITY NAME:KIDDIE ACADEMYFACILITY NUMBER:
364845370
ADMINISTRATOR:PAMELA FOXFACILITY TYPE:
850
ADDRESS:15861 POMONA RINCON RDTELEPHONE:
(909) 529-6661
CITY:CHINO HILLSSTATE: CAZIP CODE:
91709
CAPACITY:144CENSUS: 134DATE:
10/31/2023
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Pamela FoxTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
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7
8
9


Staff did not prevent day care child from being bullied by another child in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
 Licensing Program Analyst (LPA) Rachel Zeron arrived at the facility to conclude a complaint investigation in regard to the above allegations received on 10/13/2023. A previous visit was conducted on 10/13/2023 to initiate this investigation. LPA were given access to the facility by the director, Pamela Fox. LPA discussed the purpose of today’s visit, took census, and toured the facility. LPA met with the director to further discuss the complaint allegation and deliver findings.
During the investigation, LPAs made observations, reviewed pertinent documentation, and conducted interviews with pertinent parties. It was alleged, Staff did not prevent day care child from being bullied by another child in care. Based on inconsistent statements the were disclosed and LPA unable to obtain statements from all pertinent parties involved, the allegation is UNSUBSTANTIATED at this time. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred.
An exit interview was conducted with the director, Pamela Fox .A copy of this report was provided, and a Notice of Site (NOS) Visit was issued and shall be posted where the parent/guardian of children enter and exit the facility. The Notice of Site Visit (LIC9213) must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Rachel Zeron
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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