364845659-4-26-2023-09-CC-KWIS-CS54GA-20230523190512

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364845659
Report Date: 04/26/2023
Date Signed: 04/26/2023 10:45:19 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/28/2023 and conducted by Evaluator Laura Mejorado

COMPLAINT CONTROL NUMBER: 09-CC-20230228095225

FACILITY NAME:	NADIA'S MONTESSORI CHILD CARE		FACILITY NUMBER:	364845659
ADMINISTRATOR:	SILAN, ANIE MONNETTE IRUGU		FACILITY TYPE:	850
ADDRESS:	5001 RIVERSIDE DR.		TELEPHONE:	(909) 964-0442
CITY:	CHINO	STATE: CA	ZIP CODE:	91710
CAPACITY:	67	CENSUS: 43	DATE:	04/26/2023
		UNANNOUNCED	TIME BEGAN:	10:20 AM
MET WITH:	Anie Monnette Silan		TIME COMPLETED:	10:55 AM

ALLEGATION(S):

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Personal Rights: Staff handled day care children in a rough manner

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Laura Mejorado arrived at the facility to deliver the findings of this complaint investigation which was initiated on 03/02/2023. LPA met with Director, Anie Monnette Silan. LPA toured the facility, took census, and discussed the following with the Director.

During the investigation, LPA made observations, reviewed pertinent documentation and conducted interviews with pertinent parties.

It was alleged, staff handled day care children in a rough manner.

LPA investigated the allegation and gathered the following information:

Continue on LIC9099C.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:	DATE: 04/26/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/26/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20230228095225

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: NADIA'S MONTESSORI CHILD CARE	FACILITY NUMBER: 364845659
	VISIT DATE: 04/26/2023

NARRATIVE

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On or about 02/02/2023 and 02/27/2023, a staff member was observed handling children in a rough matter. It was reported that the subject staff member handled the child on 02/02/2023 a little aggressive and that on 02/27/2023 the subject staff member grabbed a child’s hand to hold them back but did not use too much force and/or was not too rough. While conducting interviews, the subject staff member denied the allegation. It was disclosed staff members have not witness any incidents of children being handled roughly and that staff will either have children hold their hand or sit with them and talk it out when redirecting children. Due to the age range of children, interview(s) with child(ren) did not reveal information that could be used to corroborate or neglect the allegation.

Based on information obtained during this investigation through interviews conducted, the review of pertinent documentation, and after receiving conflicting information, the allegation is UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred.

An exit interview was conducted with the Director, Appeal Rights were discussed and issued, a copy of this report was provided, and a Notice of Site visit was issued.

The Notice of Site Visit (LIC 9213) shall be posted where the parent/guardian of children enter and exit the facility. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report must be made available for the next three years.

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:	DATE: 04/26/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/26/2023

LIC9099 (FAS) - (06/04)

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