364845718-2-4-2022-09-CC-KWIS-CBXQ4N-20220224105034

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364845718
Report Date: 02/04/2022
Date Signed: 02/04/2022 04:39:03 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/19/2021 and conducted by Evaluator Destinee Hogue

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20211119090310

FACILITY NAME:	LEARNING EXPERIENCE, THE		FACILITY NUMBER:	364845718
ADMINISTRATOR:	SHANNON GARCIA		FACILITY TYPE:	850
ADDRESS:	1025 PARKFORD DR		TELEPHONE:	(909) 343-5460
CITY:	REDLANDS	STATE: CA	ZIP CODE:	92374
CAPACITY:	94	CENSUS: 53	DATE:	02/04/2022
		UNANNOUNCED	TIME BEGAN:	03:50 PM
MET WITH:	Director Shannon Garcia		TIME COMPLETED:	04:50 PM

ALLEGATION(S):

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Personal Rights - Daycare child sustained whelp while in care
Ratios - Facility is not in ratio

INVESTIGATION FINDINGS:

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On 02/04/2022, Licensing Program Analysts (LPAs) Destinee Hogue and Laura Mejorado conducted an unannounced inspection to deliver the findings of the above complaint allegations. On 11/24/2021, a 10-day inspection was initated by LPA Hogue. During the 11/24/2021 inspection, LPA Hogue interviewed pertient parties, reviewed records, and conducted facility observations. During this inspection, LPAs met with Director Shannon Garcia toured the facility, verified facility associations and discussed the purpose of today's inspection with Director:

It is reported on or about November 15, 2021, while in care at the facility, a child(ren) in care received a whelp. According to reported information, the child's authorized representative received an incident report documenting the child sustaining a whelp while in care at the facility. It is also reported that the facility is not in ratio and at the end of the day two classes commingle on the playground and there is one teacher supervising more than 24 children.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Destinee Hogue
LICENSING EVALUATOR SIGNATURE:	DATE: 02/04/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20211119090310

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: LEARNING EXPERIENCE, THE	FACILITY NUMBER: 364845718
	VISIT DATE: 02/04/2022

NARRATIVE

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LPA Hogue investigated the above allegations and gathered the following information. According to interviews with pertinent parties, it was disclosed that on or about November 15, 2021 at approximately 3:25pm, the Preppers and the Preschool 1 classroom were outside on the playground at the same time. During this time, a child(ren) from the Preppers classroom attempted to play with a child(ren) from the Preschool 1 classroom. According to disclosures, the child(ren) in the Preschool 1 classroom told the child(ren) in the Preppers classroom they did not want to play and kicked the child(ren) in the Preppers classroom. According to facility documentation, the child(ren) in the Preppers classroom was kicked on the "backside," however it is reported the child(ren) was kicked in the leg.

LPA Hogue reviewed facility records, specifically Child and Teacher Check In logs and based on records reviewed, LPA Hogue was unable to determine if commingled classrooms (Preppers and Preschool 1 classrooms) were outside with one teacher supervising 24 or more children on the playground. Based on facility records review, teachers in the Preschool 1 and Preppers classroom are not accurately utilizing the Child and Teacher Check In logs. On different days and times, teachers are not signing children in and out of the classroom and teachers are not signing in and out of the their designated classrooms. An Advisory Note-Technical Violation was issued during this inspection.

Based on interviews with pertinent parties, there is conflicting information on whether a child(ren) sustained a whelp on their leg or backside and conflicting information on whether one teacher was outside supervising 24 or more children on the playground. Therefore, due to conflicting information found throughout this investigation, the department has determined that although the allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are deemed UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with Director Shannon Garcia. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

No deficiencies were cited during this inspection.

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Destinee Hogue
LICENSING EVALUATOR SIGNATURE:	DATE: 02/04/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2022

LIC9099 (FAS) - (06/04)

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