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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 364845719
Report Date: 03/21/2025
Date Signed: 03/21/2025 11:06:55 AM

Document Has Been Signed on 03/21/2025 11:06 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME:LEARNING EXPERIENCE, THEFACILITY NUMBER:
364845719
ADMINISTRATOR/
DIRECTOR:
SHANNON GARCIAFACILITY TYPE:
830
ADDRESS:1025 PARKFORD DRTELEPHONE:
(909) 343-5460
CITY:REDLANDSSTATE: CAZIP CODE:
92374
CAPACITY: 32TOTAL ENROLLED CHILDREN: 32CENSUS: 16DATE:
03/21/2025
TYPE OF VISIT:Case Management - DeficienciesUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
08:05 AM
MET WITH: Assistant Director Heather BurrTIME VISIT/
INSPECTION COMPLETED:
09:35 AM
NARRATIVE
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On 03/21/2025, Licensing Program Analyst (LPA) Raymond Moorehead arrived at the facility to conduct a case management visit. LPA met with Assistant Director Heather Burr, toured the facility, took census, and discussed the following.

During the course of a complaint investigation, which was concluded on 03/21/2025, it was discovered that an incident occurred involving two infant teachers engaged in a verbal altercation. It was revealed that both teachers were arguing and yelling at each other while each was carrying an infant. Additionally, it was also revealed that one teacher witnessed the altercation, while another teacher went into the classroom and intervened to stop the altercation from proceeding. Lastly, it was discovered that this altercation took place around late December of 2024.

This incident has been determined to be a violation of Title 22 Regulation 101223(a)(2) (Personal Rights), which requires the facility to ensure that each child in care is accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.

Please see LIC 8099-D for cited deficiency.

LPA informed Director and Assistant Director that this report dated 03/21/2025 documents one Type A citation which shall be posted for 30 consecutive days as there was an immediate risk to the health, safety, or personal rights of children in care.

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE: DATE: 03/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 03/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEARNING EXPERIENCE, THE
FACILITY NUMBER: 364845719
VISIT DATE: 03/21/2025
NARRATIVE
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Also, LPA informed the Director and Assistant Director to provide a copy of this licensing report dated 03/21/2025 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

An exit interview was conducted with the Assistant Director, Appeal Rights were discussed and issued, a copy of this report was provided, and a Notice of Site Visit (LIC 9213) was issued. The Notice of Site Visit shall be posted where the parent/guardian of children enter and exit the facility. The Notice of Site Visit must remain posted for 30 consecutive days. Failure to maintain posting as required will result in a civil penalty of $100.00.

Report was also left for Director Shannon Garcia.



A copy of this report must be made available for the next three years.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2025
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 03/21/2025 11:11 AM - It Cannot Be Edited

Document is an Amendment of Original Document on 03/21/2025 10:12 AM


Created By: Raymond Moorehead On 03/21/2025 at 01:57 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: LEARNING EXPERIENCE, THE

FACILITY NUMBER: 364845719

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 03/21/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/24/2025
Section Cited
CCR
101223(a)(2)

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(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.

This requirement is not met as evidenced by:
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Licensee agrees to submit a written statement of acknowledgement regarding the importantace of upholding children's personal rights at all times, conduct an in-service training Personal Rights, as well as submit agenda and sign in/out sheet for the in-service training.
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Pertinent interviews disclosed that an incident occurred involving two infant teachers engaged in a verbal altercation. It was revealed that both teachers were arguing and yelling at each other while each was carrying an infant.
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Licensee agrees to submit proof of Plan of Correction (POC) to Community Care Licensing (CCL) by the end of the business day on the POC due date of 03/24/2025.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Aaron Ross
LICENSING EVALUATOR NAME:Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:
DATE: 03/21/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 03/21/2025


LIC809 (FAS) - (06/04)
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