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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364845954
Report Date: 08/23/2024
Date Signed: 08/23/2024 12:21:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/29/2024 and conducted by Evaluator Rachel Zeron
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20240729194119
FACILITY NAME:GODDARD SCHOOL, THEFACILITY NUMBER:
364845954
ADMINISTRATOR:NATASHA ABUATAFACILITY TYPE:
830
ADDRESS:16258 POMONA RINCON RDTELEPHONE:
(909) 308-5800
CITY:CHINO HILLSSTATE: CAZIP CODE:
91709
CAPACITY:36CENSUS: 24DATE:
08/23/2024
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Natasha Abuata, Executive Director and Leiann Fabian, DirectorTIME COMPLETED:
12:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9

Staff handles infants in a rough manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Rachel Zeron made an unannounced visit to conclude a complaint that was initiated on 08/01/2024. LPA met with Leiann Fabian, Director and Natasha Abuata, Executive Director. A census was taken, and the facility was toured. LPA indicated the reason for the visit was to conclude the complaint investigation.

It was alleged that staff handles infants in a rough manner. The complaint alleges that a staff #1 (S1) had became extremely rough with an infant in the infant classroom. This staff grabbed the infant and slammed them onto a newborn lounger pillow. LPA interviewed pertinent individuals regarding the allegation, interviews revealed that the alleged staff (S1) is well liked and only positive feedback was given in regards to S1's care and supervision in the infant room.
Therefore, due to conflicting information found throughout this investigation this agency has investigated the complaint alleging: Staff handles infants in a rough manner. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED at this time
An exit interview was conducted and a copy of this report was provided to Leiann Fabian, Director and Executive Director, Natasha Abuata. Notice of site visit was issued and Director agreed to post the notice for the next 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Rachel Zeron
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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