364846156-6-12-2025-09-CC-GSEA-DJ7KBE-20250702074523

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364846156
Report Date: 06/12/2025
Date Signed: 06/12/2025 03:02:53 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/24/2025 and conducted by Evaluator Aman Lama

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20250424085214

FACILITY NAME:	GREEN FAMILY CHILD CARE		FACILITY NUMBER:	364846156
ADMINISTRATOR:	GREEN, EBONY		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(323) 533-3348
CITY:	ONTARIO	STATE: CA	ZIP CODE:	91761
CAPACITY:	14	CENSUS: 8	DATE:	06/12/2025
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Ebony Green, and Essence Merriwether		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Licensee inappropriately disciplines daycare children.
Uncleared adults are providing care and supervision to day care children.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Aman Lama arrived at the facility to conclude a complaint investigation regarding the above allegations received by the department on 04/24/2025. Previous inspections were conducted on 05/01/2025 and 05/21/2025 as part of this investigation. LPA was granted access to the facility by the licensees, Ebony Green, and Essence Merriwether. LPA discussed the purpose of today’s inspection. LPA toured the facility, took census and then met with the licensees to further discuss the complaint allegations and to deliver findings.

During the investigation, LPA made observations, reviewed relevant documentation, and conducted interviews with pertinent parties. It was alleged that the licensee inappropriately disciplines daycare children, and uncleared adults are providing care and supervision to the day care children.
The following information was collected during the investigation:

SEE LIC9099C…………

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:	DATE: 06/12/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 09-CC-20250424085214

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: GREEN FAMILY CHILD CARE	FACILITY NUMBER: 364846156
	VISIT DATE: 06/12/2025

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

****THS IS AN AMENDED REPORT. ORIGINAL DATED 06/12/2025****

It was alleged a child was told to face the corner of a wall during time out, which is described as a form of "punitive control." ." During interviews with relevant parties, it was confirmed children are placed in time out when they are not following directions; however, children do not face the corner of a wall.

A second allegation involved an uncleared adult providing care and supervision to the children. Upon conducting interviews and reviewing documentation, the LPA was unable to determine whether a volunteer who assisted with the children was a minor at the time of their involvement with the day-care or had already turned 18-years-old, which would have required the volunteer to have a criminal record clearance.

Due to conflicting information obtained from what was alleged, the evidence collected was not sufficient to substantiate nor refute the above allegations, therefore the allegation is UNSUBSTANTIATED. A finding of unsubstantiated means although the allegation may have happened, or could be valid, there is not a preponderance of evidence to prove the allegation occurred.

An exit interview was conducted with the licensees, Ebony Green, Essence Merriwether. Appeal Rights were discussed and issued, a copy of this report was provided, and a Notice of Site (NOS) Visit was issued. The Notice of Site Visit (LIC9213) shall be posted where the parent/guardian of children enter and exit the facility and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report must be made available for the next three years.

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:	DATE: 06/12/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2025

LIC9099 (FAS) - (06/04)

Page: 2 of 2