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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364846188
Report Date: 07/28/2023
Date Signed: 07/28/2023 09:12:15 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/26/2023 and conducted by Evaluator Patricia Berry
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20230626113739
FACILITY NAME:KIDDIE ACADEMY OF RANCHO CUCAMONGAFACILITY NUMBER:
364846188
ADMINISTRATOR:ASHLEE STUEHRMANNFACILITY TYPE:
850
ADDRESS:7220 VICTORIA PARK LANETELEPHONE:
(909) 891-8700
CITY:RANCHO CUCAMONGASTATE: CAZIP CODE:
91739
CAPACITY:127CENSUS: 27DATE:
07/28/2023
UNANNOUNCEDTIME BEGAN:
08:20 AM
MET WITH:Brittany Kupau/assistant directorTIME COMPLETED:
09:34 AM
ALLEGATION(S):
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 Staff do not properly supervise children in care.
INVESTIGATION FINDINGS:
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On 7/28/23 at 8:20 am, Licensing Program Analyst (LPA) Patricia Berry conducted a subsequent complaint investigation to deliver final findings. LPA met with Brittany Kupau/assistant director and was granted access into the facility. LPA toured facility and took a census.

Allegation: Staff do not properly supervise children in care.
It was alleged staff are not properly supervising children, allowing children to physical hurt each other. LPA interviewed all pertinent parties, including staff, and reviewed incident reports.
Staff stated there are children who have challenging behaviors and they supervise those children closely. Staff stated when an incident occurs, they inform the Director and complete an incident report, which is provided to the authorized representatives. Staff stated facility management noted several incidents occurring between February and June of 2023.

(Cont on 9099C)
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 07/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/28/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20230626113739
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: KIDDIE ACADEMY OF RANCHO CUCAMONGA
FACILITY NUMBER: 364846188
VISIT DATE: 07/28/2023
NARRATIVE
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Staff stated in June of 2023 (prior to the Department receiving the complaint allegation) assigned extra staff to help supervise the children. Staff stated by having extra staff, the number of incidents has declined.
LPA reviewed nine incident reports from February and June of 2023. The incident reports were of children hitting, biting, and scratching other children.

Based on interviews conducted and what was alleged, there is conflicting information as to whether staff are not properly supervising children. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted with assistant director, report, appeal rights and notice of site visit issued.



Notice of site visit must be posted for 30 days.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 07/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/28/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4