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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364846190
Report Date: 05/30/2024
Date Signed: 05/30/2024 01:26:15 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/21/2024 and conducted by Evaluator Patricia Berry
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20240521135906
FACILITY NAME:KIDDIE ACADEMY OF RANCHO CUCAMONGAFACILITY NUMBER:
364846190
ADMINISTRATOR:ASHLEE STUEHRMANNFACILITY TYPE:
830
ADDRESS:7220 VICTORIA PARK LANETELEPHONE:
(909) 891-8700
CITY:RANCHO CUCAMONGASTATE: CAZIP CODE:
91739
CAPACITY:24CENSUS: 16DATE:
05/30/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Ashlee StuehrmannTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff encouraged a daycare child to pull another daycare child's hair
INVESTIGATION FINDINGS:
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On 5/30/24 .at 12:30 pm, .Licensing Program Analyst (LPA) Patricia Berry conducted a subsequent complaint investigation to deliver final findings. LPA met with Ashlee Stuehrmann and was granted access into the facility. LPA toured facility and took a census.

Allegation: Staff encouraged a daycare child to pull another daycare child's hair

It was alleged staff was observed utilized a child’s hand to pull another child’s hair. LPA interviewed all pertinent parties, including staff, and reviewed video.

Pertinent parties stated staff did pulled a child’s hair utilizing another child’s hand. Pertinent parties stated a child pulled another child’s hair, so the staff member took the child’s hand, whose hair was pulled, and grabbed the other child’s hair.
(Cont on 9099C)
Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20240521135906
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: KIDDIE ACADEMY OF RANCHO CUCAMONGA
FACILITY NUMBER: 364846190
VISIT DATE: 05/30/2024
NARRATIVE
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LPA viewed video of the incident. After reviewing the video, LPA confirmed what was alleged and stated by pertinent parties.

Based on interviews conducted and review of video, staff pulled a child’s hair by utilizing another child’s hand; therefore, the preponderance of evidence has been met and the above allegation is substantiated.

Exit interview conducted with Ashlee Stuehrmann report, acknowledgment of receipt, appeal rights and notice if site visit issued

The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 09-CC-20240521135906
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: KIDDIE ACADEMY OF RANCHO CUCAMONGA
FACILITY NUMBER: 364846190
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/30/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/31/2024
Section Cited
CCR
101223(a)(3)
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Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation...
This requirement was not met as evidenced by



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Director stated she will conduct a training on personal rights which will include CCL videos or outside vendor. Director stated she will send proof of training, a list of participants and a list of videos watched or proof of training from an outside vendor to CCL by 5/31/24.
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Based on interviews conducted and review of video, staff pulled a child’s hair by utilizing another child’s hand.

This is an immediate risk to health and safety and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3