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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364846191
Report Date: 08/19/2022
Date Signed: 08/19/2022 12:04:42 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/13/2022 and conducted by Evaluator Diana Brasel
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20220713103919
FACILITY NAME:KIDDIE ACADEMY OF FONTANAFACILITY NUMBER:
364846191
ADMINISTRATOR:MONIQUE ACOSTAFACILITY TYPE:
850
ADDRESS:11117 SIERRA AVETELEPHONE:
(909) 822-7700
CITY:FONTANASTATE: CAZIP CODE:
92337
CAPACITY:120CENSUS: 67DATE:
08/19/2022
UNANNOUNCEDTIME BEGAN:
11:18 AM
MET WITH:Monique Acosta Director TIME COMPLETED:
12:20 PM
ALLEGATION(S):
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Staff sent out inappropriate photo of child.
INVESTIGATION FINDINGS:
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On the above noted date and time Licensing Program Analyst (LPA) Diana Brasel conducted an unannounced visit regarding the above allegation. On 07/15/2022, interviews were conducted, records reviewed, policies reviewed, and documents were obtained. In addition, LPA obtained a copy of the incident police report. On today’s date, LPA Brasel met with the Director to further discuss the complaint allegation and deliver the concluded findings. At time of visit LPA toured facility and conducted a census.

It was alleged staff sent out an inappropriate photo of child. During an incident, staff were taking photographs of children during outside water play. The children were all wearing swim wear. Staff took multiple pictures of the children playing and one of the pictures revealed part of a child’s backside.

During different activities throughout the day, staff will take photographs of the children. After taking the
pictures, staff will submit the pictures to the facility Director. Prior to sending the photographs to the
---Continued on LIC 9099C---
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Diana Brasel
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20220713103919
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: KIDDIE ACADEMY OF FONTANA
FACILITY NUMBER: 364846191
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/19/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/26/2022
Section Cited
CCR
101223(a)(1)
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101223 Personal Rights:
(a) The licensee shall ensure that each child is accorded the following personal rights:
(1) To be accorded dignity in his/her personal relationships with staff and other persons. The requirement was not met as
evidenced by:
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The Director conducted a refresher in person training on 07/08/2022 with all staff in regards to photo approval process. The Director has also verified that the setting for the tad poles app for parents to receive pictures/videos is set to review all only by her prior to sending
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Based upon information obtained; the review and approval process were not followed for this incident resulting in a personal rights violation. This is a potential health and safety risk to children in care.
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The POC is cleared as of this date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Diana Brasel
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 09-CC-20220713103919
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: KIDDIE ACADEMY OF FONTANA
FACILITY NUMBER: 364846191
VISIT DATE: 08/19/2022
NARRATIVE
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parents enrolled (utilizing an Application), the Director will review and approve the photographs.

The review and approval process were not followed for this incident. In error, staff sent the photographs to the parents prior to the Director reviewing and approving. When management became aware of the photo, the photo was immediately removed and deleted.

Prior to receiving the complaint allegation, the facility self reported by submitting an Unusual Incident Report (UIR) on 07/11/2022. In addition to submitting a UIR, the facility conducted additional training to all staff regarding the process of taking photographs.

Based on the information obtained the preponderance of the evidence standard has been met therefore the above, allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division & Chapter number), is being cited on the attached LIC 9099D.

An exit interview was conducted, and appeal rights discussed. A copy of the report notice of site visit and appeal rights were provided on this date. The notice of site visit shall be posted for 30 days.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Diana Brasel
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3