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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364846291
Report Date: 02/13/2025
Date Signed: 02/13/2025 03:24:54 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/23/2025 and conducted by Evaluator Aman Lama
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20250123145850
FACILITY NAME:LIL' BLUE HEARTWOOD PRESCHOOLFACILITY NUMBER:
364846291
ADMINISTRATOR:FANNY TOPETEFACILITY TYPE:
830
ADDRESS:2460 S EUCLID AVETELEPHONE:
(909) 988-5049
CITY:ONTARIOSTATE: CAZIP CODE:
91762
CAPACITY:16CENSUS: 7DATE:
02/13/2025
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:Gissel Pulido, assistant director TIME COMPLETED:
03:50 PM
ALLEGATION(S):
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Staff did not ensure infant sleeping areas were free from all loose articles and objects.
Licensee allowed unqualified staff to provide care and supervision to infants without supervision.
INVESTIGATION FINDINGS:
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On the date and time listed above, Licensing Program Analyst (LPA) Aman Lama arrived at the facility to conclude a complaint investigation regarding the above allegations received by the department on 01/23/2025. LPA was given access to the facility by a preschool staff. LPA discussed the purpose of today’s inspection, took census, and toured the facility. LPA later met with the assistant director, Gissel Pulido to further discuss the complaint allegations and to deliver findings.

It was alleged: (1) staff did not ensure infant sleeping areas were free from all loose articles and objects, and that (2) licensee allowed unqualified staff to provide care and supervision to infants without supervision. During the investigation, LPA made observations, reviewed relevant documentation, and conducted interviews with pertinent parties. LPA investigated the allegations and gathered the following information:

See LIC 9099C for more details..................
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 09-CC-20250123145850
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: LIL' BLUE HEARTWOOD PRESCHOOL
FACILITY NUMBER: 364846291
VISIT DATE: 02/13/2025
NARRATIVE
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Allegedly, staff did not ensure sleeping areas for infants were free from all loose articles and/or objects. Reportedly, staff put babies in cribs to sleep with bottles and blankets. Additionally, it was alleged staff with no units are left alone to care for infants with no other staff present.

During the tour of the facility on 01/24/2025, LPA observed two cribs with loose articles and/or objects. One of the cribs had a sleeping infant, with a white cloth hairband laying loosely in the crib. Another sleeping infant was observed in the crib laying on their back with a pacifier in their mouth. The pacifier was attached to a string. Both above-mentioned observations are a violation of Title 22 Regulations.

During record review on 01/24/2025, LPA confirmed three of the ‘lead staff’ in the infant classroom are not fully qualified to be in the classroom with the infants by themselves as each of the staff do not have all the qualifying units.

LPA interviewed pertinent parties. Pertinent parties disclosed the three “lead staff” in the infant classroom work alternate schedules. Pertinent parties stated the three unqualified staff either work alone, without qualified staff, or with other unqualified staff.

Based on LPAs observations. review of documentation and interviews conducted, the department has determined the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, are being cited on the attached LIC9099D.
See LIC9099-D for deficiencies.

Exit interview was conducted with assistant director, Gissel Pulido.

A copy of this report, Notice of Site Visit, and Appeal Rights were provided. A notice of site visit must remain posted for 30 consecutive days.

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5
Control Number 09-CC-20250123145850
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: LIL' BLUE HEARTWOOD PRESCHOOL
FACILITY NUMBER: 364846291
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/28/2025
Section Cited
CCR
101439.1(f)(1)
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Cribs shall be free from all loose articles and objects, including blankets and pillows. Pacifiers shall be allowed in the crib if the following provisions are in place: There shall not be anything attached to the pacifier. This was not met as evidenced by: LPA observed
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The facility agrees to have a staff meeting with all staff regarding all infant regulations and rules, in particular safe sleep regulations, in the infant classroom. The facility agrees to submit an agenda with a list of all staff who attended. This is due to the department no later than the POC due date.
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2 infants sleeping in cribs, 1 with a white hairband in the crib, and another with a pacifier in their mouth with a string attached. This posed/poses a potential risk to the health and safety of infants in care.
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Type B
02/18/2025
Section Cited
CCR
101416.2(c)(1)
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To be a fully qualified infant care teacher, a teacher shall have the following: Completion, with passing grades, of 12 postsecondary semester or equivalent quarter units in early childhood or child development education at an accredited or approved college or university. This was not met as evidenced
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Facility agrees to let the department know what their plan is with the infant classroom, in regards to a lead staff and send something in wrting no later than the POC due date.
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by: three of the ‘lead staff’ in the infant classroom are not fully qualified to be in the classroom with the infants by themselves, as each of the staff do not have all the qualifying units. This posed/poses a potential risk to the health and safety to infants in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5