<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364846340
Report Date: 12/29/2025
Date Signed: 12/29/2025 04:50:42 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/11/2025 and conducted by Evaluator Chase Atherton
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20251211104104
FACILITY NAME:GONZALES & GANNON FAMILY CHILD CAREFACILITY NUMBER:
364846340
ADMINISTRATOR:NICK G. & AMBER G.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(442) 324-7154
CITY:MONTCLAIRSTATE: CAZIP CODE:
91763
CAPACITY:14CENSUS: 8DATE:
12/29/2025
UNANNOUNCEDTIME BEGAN:
08:19 AM
MET WITH:Nick Gonzales and Amber GannonTIME COMPLETED:
04:58 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Criminal Record Clearance - Uncleared adults
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Chase Atherton arrived at the facility to deliver final findings for a complaint investigation for the above allegation. LPA met with the Licensees Nick Gonzales and Amber Gannon and informed them of the purpose of visit. LPA Chase Atherton toured the facility and took census.
During the investigation information was gathered including: LPA observations, interviews conducted with pertinent parties, records reviewed, and photographs and video footage reviewed.

It was alleged that there were Uncleared Adults in the home.

Information gathered stated that there were 3 total uncleared adults present in the facility.

SEE LIC9099C for a continuation of this report...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 12/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 09-CC-20251211104104
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: GONZALES & GANNON FAMILY CHILD CARE
FACILITY NUMBER: 364846340
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/29/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/30/2025
Section Cited
HSC
1596.871(c)(1)(A)
1
2
3
4
5
6
7
...A person...who is not exempt from fingerprinting shall obtain either a criminal record clearance or an exemption from disqualification... from the State Department of Social Services prior to employment, residence, or initial presence in the facility.
This requirement is not met as evidenced by:
1
2
3
4
5
6
7
Licensee agrees to submit proof of livescan form for the 1 adult that resides at the facility (Adult 3 [A3]) no later than the POC due date.
Furthermore, licensee will ensure this adult is cleared for DOJ, FBI and CACI, in order to reside in the home.
8
9
10
11
12
13
14
Based on interview and record review, the licensee did not comply with the section cited above in regards to 3 adults. 2 adults were working at the facility by providing care and supervision to children. 1 adult is living in the home, without fingerprint clearances. This poses an immediate health, safety or personal rights risk to persons in care.
8
9
10
11
12
13
14
Licensee will ensure A3 is added to their roster. Facility will also submit a statement detailing the last days that A1 and A2 were present in the facility to the Department by the POC due date.
An office conference will be scheduled to discuss compliance history further.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 12/29/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/29/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 09-CC-20251211104104
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: GONZALES & GANNON FAMILY CHILD CARE
FACILITY NUMBER: 364846340
VISIT DATE: 12/29/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Information gathered stated Adult 1 (A1) does not have a criminal record clearance or exemption and was hired by the facility to provide care and supervision to children. Information gathered stated A1 was present in the facility for 6 total days and provided care and supervision to the children. Information gathered stated A1 was finger print cleared to work with children at a different job, however that criminal record clearance could not be transferred to a criminal record clearance approved for this child care facility. Information gathered stated A1 no longer works at this facility.

Additionally, information gathered stated Adult 2 (A2) did not have a criminal record clearance or exemption and was hired by the facility to provide care and supervision to children. Information gathered stated A2 was present at this facility for 1 total day and provided care and supervision to the children. Information gathered stated A2 did obtain a eligible criminal record clearance, however it was not until after the first day they were present at this facility. Information gathered stated A2 no longer works at this facility.

Additionally, information gathered stated Adult 3 (A3) does not have a criminal record clearance or exemption and is an adult that resides in the home. Information gathered stated before October 2025 A3 was not required to have a criminal record clearance or exemption, however after that time a criminal record clearance or exemption has been required for A3. Information gathered stated A3 does not interact with the children and is typically present outside of this facility’s operating hours.

Based on information gathered, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. Health and Safety Code, (HSC 1596.871(c)(1)(A)) is being cited on the attached LIC9099D.

LPA Atherton informed Licensees Nick Gonzales and Amber Gannon that this report dated 12/29/2025 document(s) 1 Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

SEE LIC9099C for a continuation of this report...
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 12/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/29/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 09-CC-20251211104104
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: GONZALES & GANNON FAMILY CHILD CARE
FACILITY NUMBER: 364846340
VISIT DATE: 12/29/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Also, LPA Atherton informed the Licensees Nick Gonzales and Amber Gannon to provide a copy of this licensing report dated 12/29/25 that documents any Type A citation(s) to parents of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A civil penalty has been assessed during this inspection because of a lack of criminal record clearance or exemptions for 2 adults that worked in the facility and 1 adult that was residing at the facility, in the amount of $1,100. See LIC9099D and LIC421BG for more details. Payment is due when billed and the check(s) or money orders shall be made payable to the “California Department of Social Services”. YOU WILL RECEIVE AN INVOICE IN THE MAIL. DO NOT SEND MONEY UNTIL YOU RECEIVE YOUR INVOICE. DO NOT SEND CASH.

Appeal Rights issued and discussed with facility representative and their signature on this form acknowledges receipt of these rights.

Exit interview conducted, and report was reviewed with the Licensees Nick Gonzales and Amber Gannon. A notice of site visit was given to Licensees Nick Gonzales and Amber Gannon and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. This report must be made available to the public for 3 years. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 12/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/29/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 6