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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364846340
Report Date: 05/13/2026
Date Signed: 05/13/2026 01:13:57 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/26/2026 and conducted by Evaluator Aman Lama
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20260326100939
FACILITY NAME:GONZALES & GANNON FAMILY CHILD CAREFACILITY NUMBER:
364846340
ADMINISTRATOR:NICK G. & AMBER G.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(442) 324-7154
CITY:MONTCLAIRSTATE: CAZIP CODE:
91763
CAPACITY:14CENSUS: 11DATE:
05/13/2026
UNANNOUNCEDTIME BEGAN:
12:15 AM
MET WITH:Nick Gonzales, Amber Gannon, licensees TIME COMPLETED:
01:35 AM
ALLEGATION(S):
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Licensee does not perform 15 minute safe sleep checks on day care infants
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Aman Lama arrived at the facility to conclude a complaint investigation regarding the above allegation received by the department on 03/26/2026. Previous inspections were conducted on 04/03/2026 and 05/04/2026. LPA was given access to the facility by licensee, Nick Gonzales. LPA discussed the purpose of the visit, took census, and toured the facility.

LPA met with the licensees to further discuss the complaint allegation, and to deliver findings.
It was alleged the licensee does not perform 15-minute safe sleep checks for daycare infants. During the investigation, LPA conducted interviews with pertinent parties, reviewed documentation and made observations. LPA investigated the above allegation and gathered the following information:

See LIC 9099C for more details..................
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 05/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
Control Number 09-CC-20260326100939
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: GONZALES & GANNON FAMILY CHILD CARE
FACILITY NUMBER: 364846340
VISIT DATE: 05/13/2026
NARRATIVE
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Interviews with pertinent parties revealed that 15-minute checks are being conducted; however, they are documented on the daycare app which requires internet service. On 04/03/26, the internet was out of service. During a subsequent visit on 05/04/26, LPA requested to see the documentation of infant safe sleep, 15-minute checks. Upon reviewing documentation via app, LPA determined that the documentation only captured the infants’ sleep and wake times.

Furthermore, it was disclosed that the 15-minute sleep checks were being documented on paper. However, upon request of the paper 15-minute sleep logs, only logs of the week prior were presented.

According to Regulation 102425(j)(2)(D)(a)(b)(c): “Documentation shall be maintained in the infant’s file and be available to the Department for review. Documentation shall include the following:(a.) Date. (b.) Infant’s name. (c.) Time of each 15-minute check.”

Per the information LPA received and reviewed, this regulation was not met.

Therefore, the department has determined the preponderance of evidence standard has been met, and the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, are cited on the attached LIC9099D.

See LIC9099-D for cited deficiencies.

Licensees informed LPA that they have have signed up for Technical Support Program(TSP), and have a near future appointment scheduled with them.

An exit interview was conducted with the licensees, Nick Gonzales, Amber Gannon. Appeal rights were discussed and issued, and a copy of this report was provided. A Notice of Site Visit (LIC 9213) was also issued. The Notice of Site Visit must be posted in an area accessible to parents/guardians at the facility entrance and exit and must remain posted for 30 days during the facility’s hours of operation following the site visit. Failure to comply with posting requirements may result in a civil penalty of $100.00.

A copy of this report must be made available for review for the next three years.

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 05/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/13/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 7
Control Number 09-CC-20260326100939
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: GONZALES & GANNON FAMILY CHILD CARE
FACILITY NUMBER: 364846340
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/13/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/22/2026
Section Cited
CCR
102425(j)(2)(D)(c)
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Documentation shall be maintained in the infant’s file and be available to the Department for review. Documentation shall include the following:(a.) Date. (b.) Infant’s name. (c.) Time of each 15-minute check.”
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Licensees agree to immediately begin implementation of 15 minute sleep logs, and keep them on file for up to 3 years. Proof of 15 minute sleep logs for infants are due to the department by POC due date. These logs should have the beginning date of 05/13/26, up to the day before POC due date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 05/13/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/13/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/26/2026 and conducted by Evaluator Aman Lama
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20260326100939

FACILITY NAME:GONZALES & GANNON FAMILY CHILD CAREFACILITY NUMBER:
364846340
ADMINISTRATOR:NICK G. & AMBER G.FACILITY TYPE:
810
ADDRESS:9378 FELIPE AVENUETELEPHONE:
(442) 324-7154
CITY:MONTCLAIRSTATE: CAZIP CODE:
91763
CAPACITY:14CENSUS: 11DATE:
05/13/2026
UNANNOUNCEDTIME BEGAN:
12:15 AM
MET WITH:Nick Gonzales, Amber Gannon, licenseesTIME COMPLETED:
01:35 AM
ALLEGATION(S):
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2
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9
Licensee left day care children alone with a sleeping staff
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Aman Lama arrived at the facility to conclude a complaint investigation regarding the above allegation received by the department on 03/26/2026. Previous inspections were conducted 04/03/2026 and 05/04/2026. LPA was given access to the facility by licensee, Nick Gonzales. LPA discussed the purpose of the visit, took census, and toured the facility.

LPA met with the licensee to further discuss the complaint allegation and to deliver findings.
It was alleged the Licensee left day care children alone with a sleeping staff. During the investigation, LPA conducted interviews with pertinent parties, reviewed documentation and made observations. LPA investigated the above allegation and gathered the following information:

See LIC 9099C for more details..................
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 05/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 7
Control Number 09-CC-20260326100939
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: GONZALES & GANNON FAMILY CHILD CARE
FACILITY NUMBER: 364846340
VISIT DATE: 05/13/2026
NARRATIVE
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It was alleged that the licensee left children unattended with a sleeping staff member. Pertinent parties stated, although the licensees may not always be physically present in the daycare area, staff are always present in the home supervising children.

Due to conflicting information obtained from interviews and observations made, LPA was unable to determine if the Licensee left daycare children alone with sleeping staff. Therefore, the allegation is determined to be UNSUBSTANTIATED. A finding of unsubstantiated indicates that, while the allegation may have occurred or could be valid, there is not a preponderance of evidence to confirm that the alleged incident occurred.

An exit interview was conducted with the licensees, Nick Gonzales, and Amber Gannon. Appeal rights were discussed and issued, and a copy of this report was provided. A Notice of Site Visit (LIC 9213) was also issued. The Notice of Site Visit must be posted in an area accessible to parents/guardians at the facility entrance and exit and must remain posted for 30 days during the facility’s hours of operation following the site visit. Failure to comply with posting requirements may result in a civil penalty of $100.00.

A copy of this report must be made available for review for the next three years.

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 05/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/13/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 7