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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364846634
Report Date: 04/18/2025
Date Signed: 04/18/2025 02:05:44 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/03/2025 and conducted by Evaluator Chase Atherton
COMPLAINT CONTROL NUMBER: 09-CC-20250303105037
FACILITY NAME:EASTER SEALS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
364846634
ADMINISTRATOR:SARAH CHAUNDHRYFACILITY TYPE:
860
ADDRESS:9950 MONTE VISTA AVENUETELEPHONE:
(909) 626-1700
CITY:MONTCLAIRSTATE: CAZIP CODE:
91763
CAPACITY:99CENSUS: DATE:
04/18/2025
UNANNOUNCEDTIME BEGAN:
11:10 AM
MET WITH:Sarah ChaudhryTIME COMPLETED:
02:20 PM
ALLEGATION(S):
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Activities - Facility staff do not prevent inappropriate behaviors between children during nap time
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Chase Atherton & Aaman Lama arrived at the facility to deliver final findings for a complaint investigation for the above allegation. LPAs met with the Director Sarah Chaundhry and informed them of the purpose of visit. LPAs toured the facility and took census.

During the investigation, LPAs made observations, conducted interviews with pertinent parties, and reviewed records.

It was alleged that the facility did not prevent inappropriate behaviors between children during naptime. More specifically, that the facility did not prevent some children from interrupting other children’s nap time.

SEE LIC9099C a continuation of the report.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 04/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20250303105037
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: EASTER SEALS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 364846634
VISIT DATE: 04/18/2025
NARRATIVE
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Information gathered revealed that there are children at the facility that interrupted nap time for other children. Specifically, Child 1 (C1) ran, occasionally cried loudly, and occasionally stepped very close to or on other children’s cots during nap time. The information gathered stated Facility Representative 1 (D1) has since been attempting to take substantial action to bring the facility back into compliance. These measures have reduced the amount of times C1 has interrupted other children's nap time. However, based on the fact that these disturbances have occurred during nap time, this did not comply with Title 22 regulations in that the facility shall ensure children are given an opportunity to nap or rest without distraction or disturbance from other activities at the center.

Based on information gathered, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, CCR 101230(b) is being cited on the attached LIC9099D.

Appeal Rights issued and discussed with facility representative and their signature on this form acknowledges receipt of these rights.

Exit interview conducted and report was reviewed with the Director Sarah Chaundhry. A notice of site visit was given to Director Sarah Chaundhry and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. This report must be made available to the public for 3 years. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 04/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 09-CC-20250303105037
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: EASTER SEALS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 364846634
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/18/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type B
04/18/2025
Section Cited
CCR
101230(b)
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101230 Activities (b) All children shall be given an opportunity to nap or rest without distraction or disturbance from other activities at the center.

This requirement is not met as evidenced by:
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Facility has implemented changes of classroom structure and future scheduling. Facility Representative 1 (D1) is continuously working with parents and other parties to meet C1's needs while removing disturbances from children's napping environment.
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Based on interview and observation, the facility did not comply with the section cited above in that they did not prevent the activities of Child 1 (C1) from creating a disturbance during other children's nap time.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 04/18/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3