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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 367700037
Report Date: 08/13/2024
Date Signed: 08/13/2024 10:28:56 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/13/2024 and conducted by Evaluator Kuliema Calloway
COMPLAINT CONTROL NUMBER: 12-CC-20240613102515
FACILITY NAME:CROOMS FAMILY CHILD CAREFACILITY NUMBER:
367700037
ADMINISTRATOR:CROOMS, BRANDIFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 916-2504
CITY:VICTORVILLESTATE: CAZIP CODE:
92392
CAPACITY:14CENSUS: 9DATE:
08/13/2024
UNANNOUNCEDTIME BEGAN:
10:04 AM
MET WITH:Brandi CroomsTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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9
Allegation#1 – Daycare child was physically abused which resulted in injuries.

INVESTIGATION FINDINGS:
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On August 13, 2024, Licensing Program Analyst (LPA) Calloway made an unannounced inspection to the Crooms Family Child Care. The purpose of the inspection was to deliver findings regarding the above allegation. LPA met with Licensee who granted access. LPA observed eight (8) active children and one (1) napping infant in a play yard during the inspection.

During the investigation, LPA conducted confidential interviews with all relevant parties. Allegation #1 Daycare child was physically abused which resulted in injuries. There was not enough evidence to corroborate that Child 1 was physically abused at the daycare. Therefore, based on interviews, observation, and record review, the allegation on Personal Rights is Unsubstantiated, meaning the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20240613102515
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: CROOMS FAMILY CHILD CARE
FACILITY NUMBER: 367700037
VISIT DATE: 08/13/2024
NARRATIVE
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An exit interview was conducted, and a copy of this report was read, a Notice of Site Visit, and this report were provided to the Brandi Crooms, Licensee at the facility. A Notice of Site Visit must remain posted for 30 days. Removal of the posting is subject to a $100 civil penalty.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2